At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!

Signifyd AI Lab (SAIL) builds the ML products behind Signifyd’s fraud and risk decisions. We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.

Every space in this department is a mix of experimentation, code, and statistics.  We don’t create walls between the people who have the ideas and the people who build them. The team splits its time between near-term continuous model improvements and longer-horizon innovation bets to improve the company’s capabilities in 2027 and beyond.  These bets surface from the ground up in an environment where we believe those closest to the problems are best placed to understand how to solve them.

We’re hiring a manager to lead one of the teams in this department.

Who You Are

You are a hands-on Player-Coach who thrives in ambiguity—where the roadmap is a set of hypotheses, and the answer to “will this work?” is “we’ll know in three weeks.”

You bring:

Technical Credibility (The “Player”): You stay close enough to the work to have a grounded opinion. You read the code, inspect evaluation pipelines, and can immediately tell the difference between a statistical result that will hold up in production and one that just happened to look good on a single test window.

Leadership & Rigor (The “Coach”): You hold a high bar for evidence without becoming a bottleneck to experimentation. You mentor engineers to own their code quality, and you translate complex ML performance metrics into clear business outcomes for Risk leadership.

Executive Judgment: You know how to balance research bets against quarterly delivery, disagree and commit when decisions are made, and build an environment where well-documented negative experimental results are celebrated as real progress.

What You’ll Do

Lead and grow the team

• Guide career development, manage conflicts, and nurture a positive work environment.
• Develop career plans with team members, provide guidance on skill development, and follow up on their evolution.
• Engage in regular 1:1s, give constant feedback, and create a safe environment for open discussion — including the discussions that follow an experiment that didn’t work.
• Set clear goals, mentor the team, and foster a collaborative environment across a geographically distributed organization.
• Encourage a culture of learning and improvement, provide technical guidance, and support team members in both technical and soft skills.
• Conduct technical and hiring-manager interviews, train the team on interviewing techniques, and help us keep raising the bar as we grow.
• Identify and address gaps in team capabilities and processes to enhance team efficiency and success.

Run a portfolio of experiments, not a delivery queue

• Partner with your tech leads, who own and drive the technical roadmap for their areas. Your job is not to be the sole source of ideas — it is to pressure-test them, sharpen them, make sure the strongest ones get resourced, and make sure the people generating them have the room and the support to do it. When you do bring an idea, you bring it as a peer in the technical conversation.
• Make the calls the roadmap can’t make for you: which hypotheses get compute and headcount, which get another iteration, and which get a clear, documented “no.” A well-run negative result is a real outcome, and we treat it as one — but only if it’s declared, written down, and learned from.
• Manage the trade-off between a committed improvement target you must hit this year and research bets that may not pay off for several quarters. You will re-cut that budget as evidence arrives, and you’ll be able to explain the reasoning to both your team and your stakeholders.
• Bring rigor to how the team decides something worked. Offline results have to predict online behavior; a strong point estimate on a single evaluation window is a starting point, not a conclusion. You will be the person asking whether the improvement survives a rolling evaluation, whether it’s already captured by a change we shipped last month, and what would have to be true for it to be wrong.
• Own delivery on a cadence. Independent experimental workstreams have to converge into a release candidate, get evaluated end to end, and ship — including the hard call to leave a workstream out of a release when it isn’t carrying its weight.

Set direction from data, in partnership with Risk

• Work directly with our Risk partners as your primary stakeholders. Our commitments to them are explicit, measured, and written down; we deliver model performance, and they own thresholds, rules, and how decisions are applied to merchants.
• Operate with a high degree of autonomy. Our direction comes from measured performance against those commitments and from what our own experiments tell us, not from a product backlog handed to the team. You are expected to know what your team should be working on and to defend it, rather than wait to be told.
• Partner with our platform and infrastructure engineering teams on the feature systems, training pipelines, and experimentation tooling your team depends on — and be clear about where the boundary sits between what SAIL should own and what belongs to Engineering.
• Represent your team’s results to a broad audience: engineering leadership, Risk leaders, and the wider company.

What You’ll Need

• Roughly 5+ years in machine learning, data science, or ML-adjacent software engineering, including at least 3 years of people management — guiding career development, addressing conflicts, and building a healthy, high-performing team.
• Genuine depth in at least one of engineering and applied statistics, and real working competence in the other. We are not hiring a manager of analysts, and we are not hiring a manager of a pure software team. Our engineers train production models that decide serious traffic, and we expect their manager to be able to engage with that work at a technical level.
• Demonstrated ability to lead work under real uncertainty: setting a direction when the answer isn’t known yet, changing course when evidence says to, and communicating both without eroding your team’s confidence.
• Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write well.
• Autonomy in recognizing priorities and evaluating the impact of outcomes, and comfort working without close supervision in a fast-moving environment.
• Commitment to quality. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that standard for your team.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

Compensation:

In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.

Base Salary Ranges by Pay Zone:

• Tier 1 (NYC/SF Bay Area/Seattle): $220,000 – $245,000 annually
• Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $210,000 – $235,000 annually
• Tier 3 (US - All Other): $200,000 – $225,000 annually

Equity: This role is eligible for a stock option grant of 5,000 stock options, based on the position level and internal compensation guidelines.

Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Signifyd’s Applicant Privacy Notice

Description

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

Hostaway is looking for a Lead AI GTM Engineer to build the systems, workflows, and AI-powered tools that make our global marketing team faster, smarter, and more effective.

This is a senior individual contributor role for someone who combines deep technical expertise with a strong understanding of how modern marketing teams operate. You will work across Brand, Content, Demand Generation, Product Marketing, and Marketing Operations to identify where AI can improve performance, reduce manual work, and increase the quality and speed of execution.

You will decide where to buy, build, or automate; design and deploy agents and workflows; integrate AI into our marketing technology stack; and measure whether those solutions improve marketing performance and ROI.

This role requires both strategic thinking and hands-on execution. You should be equally comfortable mapping a complex GTM workflow, evaluating a new AI platform, building an agent, connecting systems through APIs, and explaining the business impact to senior marketing leaders.

Your mission

• Design, build, and deploy AI-powered solutions, including agents, multi-step workflows, automations, and internal tools that solve real marketing problems.

  • For example, building a campaign builder that allows a marketer to input a brief, and the agentic workflow creates all of the assets, including versions and localizations, and connects to platforms like Meta/LinkedIn/Google to execute the ads in market.

• Own build-vs-buy decisions by evaluating emerging AI and GTM platforms, testing their capabilities, and determining when to implement an existing solution versus build something custom.

• Integrate AI agents and workflows with our marketing platforms, data sources, APIs, and internal systems.

  • For example, you can build an email automation workflow that connects to our platform to identify signals that would trigger an email cadence with all the branching logic, including writing the email, and connecting to HubSpot to deploy the email.

• Establish AI evaluation and quality standards by testing accuracy, reliability, and output quality and continuously improving production workflows.

• Optimize the economics of AI across token usage, API consumption, software costs, infrastructure, and human effort.

• Stay ahead of emerging models, agent frameworks, platforms, and approaches, turning the most promising developments into practical advantages for Hostaway.

Requirements

• Full-stack builder: Past engineering experience required, and you can independently design, build, deploy, and maintain AI-powered applications, agents, and multi-step workflows.

• AI engineering expertise: Y ou have built AI agents and agentic workflows that have measurably improved team performance. This requires you to be comfortable working across models, APIs, orchestration frameworks, and coding environments such as Claude Code or similar tools.

• AI platform fluency: You have hands-on experience evaluating and implementing emerging AI and GTM platforms such as Qualified, Clay, Jasper, Copy.ai, HubSpot Breeze, or similar tools, and you can quickly determine if they solve real-world business problems.

• Platform integration expertise: You know how to connect systems. You have hands-on experience integrating platforms such as HubSpot, Salesforce, Meta, Google, and LinkedIn and creating reliable data flows between them.

• GTM fluency: You understand how modern B2B marketing works across brand, content, demand generation, product marketing, and marketing operations, and how those teams work together across the buyer journey and funnel.

• Strong economic judgment: You understand the cost of automation and can evaluate tradeoffs between human effort, purchased software, API consumption, infrastructure, and token usage to choose the most efficient solution.

• Data acquisition expertise: You are comfortable using APIs, web scraping, and other methods to turn external data into structured inputs for marketing, competitive intelligence, targeting, and automation.

• Able to navigate ambiguity: You can identify the highest-impact opportunities, make pragmatic decisions with incomplete information, and move quickly from idea to working solution without needing heavy process or a large team.

What we offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Fund Operations to stand up and run the operating machinery of the Xsolla Credit Fund. You have taken a private fund from formation through first close before, and you know the full stack: structure and LPA work with counsel, service-provider selection, LP onboarding, capital calls, valuation policy, reporting, and audit readiness.

This is a builder’s mandate. You will design the fund’s operating playbook, run it, and document it so the fund operates to institutional standards from day one — and mentor the junior operations hires who join as the fund scales.

The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

Fund Formation and Structuring

• Drive fund formation with external fund counsel: vehicle and jurisdiction selection, LPA and side letters, GP and management company setup, and the regulatory perimeter.
• Own the LPA from the operator’s seat: terms, economics, and governance mechanics — and translate them into operational reality once signed.

Service Provider Stack

• Select and manage the provider stack: fund administrator, auditor, tax advisors, banking/custody, and compliance vendors — and manage them to institutional standards.
• Own provider economics: negotiate scopes and fees; keep the fund’s operating cost model lean and LP-defensible.

Fund Operations

• Run the core machinery: capital calls and distributions, LP onboarding and KYC/AML, expense management, and cash movement controls.
• Own valuation and NAV: valuation policy, NAV oversight with the administrator, and credit-fund specifics such as borrowing-base mechanics and leverage facility administration.

LP Reporting and Diligence Readiness

• Build the reporting stack: quarterly reporting (ILPA-aligned), capital account statements, and LP communications infrastructure.
• Keep the fund diligence-ready: DDQ responses, operational due-diligence readiness, and the operations sections of the data room — before LPs ask.

Compliance and Governance

• Establish the policy framework: valuation, allocation, conflicts, and ESG/AML policies; regulatory filings with counsel; audit coordination.
• Design for scrutiny: so every process has a documented owner, control, and audit trail that stands up to institutional operational due diligence.

Operating Playbook and Team Building

• Codify the fund’s operating playbook: documented processes, controls, and owners for every core workflow — built for operational due diligence from day one.
• Scale the function: as the fund scales, build out and mentor the junior operations team (controller, fund accountants) and integrate with Xsolla’s finance and legal teams.

Qualifications and Skills

Experience

• 7+ years in fund operations, fund CFO, or fund controllership roles at private credit or other private capital funds.
• You have taken at least one private fund from formation through first close — this is the core requirement. You know what breaks, in what order, and how to prevent it.
• Deep working knowledge of LPA terms, fund administration, capital call mechanics, and ILPA reporting standards.
• Credit-fund specifics — leverage facilities, borrowing bases, loan administration, asset-level reporting — are a strong plus.

Skills and Competencies

• Hands-on operator: comfortable being the entire operations function on day one, with providers as your leverage.
• Rigorous documentation and controls discipline; you build processes that pass operational due diligence, not just processes that work.
• Strong commercial judgment on provider selection, fee negotiation, and build-vs-outsource decisions.
• Clear communicator who can explain fund mechanics to non-fund people — including investors, borrowers, and Xsolla leadership.

Education and Credentials

• A bachelor’s degree in finance, accounting, economics, or a related field; CPA, a CFA charter, or an MBA is preferred.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Underwriting to serve as the fund’s senior credit authority alongside the Chief Credit Officer. You will design the underwriting framework from a clean sheet, lead the underwriting and structuring of the fund’s first facilities, and stand in front of LPs as living proof that the fund underwrites to institutional standards.

This is a builder’s mandate. You will codify how this fund underwrites — the credit playbook, standards, templates, and documentation that make the process repeatable and defensible — and, as the team grows, mentor the junior credit hires who operate it.

The role reports directly to Stan Rudoi, Chief Credit Officer and Head of the Xsolla Credit Fund, and sits on the fund’s credit committee.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

Underwriting Framework and Credit Policy

• Design the fund’s underwriting framework from scratch: credit policy, underwriting standards, rating and scoring methodology, credit memo templates, and approval workflows — built for LP diligence from day one.
• Build the data edge into the process: integrate Xsolla’s payments telemetry and game-revenue data into underwriting as a durable information advantage.

Deal Underwriting and Structuring

• Lead the underwriting of lending facilities to game studios and gaming businesses: financial analysis, revenue durability, downside cases, and recovery analysis.
• Structure facilities: term loans, revolvers, royalty- and revenue-based structures — including covenants, collateral packages, borrowing bases, and pricing.
• Draft and negotiate term sheets and credit documentation with borrowers alongside external counsel.

Credit Committee and Governance

• Stand up and run the credit committee process: present transactions, document decisions, and maintain an audit trail that stands up to LP and auditor scrutiny.
• Establish portfolio monitoring: watchlist discipline, covenant tracking, and a workout playbook as the portfolio builds.

LP Diligence and Fundraising Support

• Be the credit face of the fund: appear in fund materials and LP meetings as the fund’s credit authority; own underwriting answers in LP due diligence.
• Support capital formation: help shape the fund’s risk-return narrative, portfolio construction guidelines, and track-record presentation.

Credit Playbook and Team Building

• Codify the credit playbook: standards, templates, and documentation that make the fund’s underwriting repeatable and audit-ready.
• Build the bench: as the fund scales, hire and mentor the junior credit team — analysts, associates, and in time a portfolio/risk officer.

Qualifications and Skills

Experience

• 7+ years in private credit, direct lending, specialty finance, or leveraged finance, with personal responsibility for underwriting and closing institutional credit transactions.
• Experience at an early-stage or first-time credit fund — credit policy written from scratch, LPA input, first LP diligence — is strongly preferred. You have seen what a fund needs before it has infrastructure.
• Lending against media, IP, royalties, recurring digital revenue, or gaming businesses is a strong plus.
• A track record you can walk LPs through: deals underwritten, structures used, and how they performed — including the ones that went wrong and what you did about it.

Skills and Competencies

• Deep fluency in credit analysis, financial modeling, covenant design, collateral structures, and credit documentation.
• The gravitas to sit across from LPs, investment committees, and founders — and the judgment to say no to a deal.
• Enjoys mentoring junior team members and building a strong credit culture as the team grows.
• Comfort operating in a lean, fast-moving team where you build the machine you then operate.

Education and Credentials

• A bachelor’s degree in finance, economics, business, or a related field; an MBA and/or a CFA charter is preferred.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Underwriting – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla’s Capital Markets team covers investor relations across all of the company’s strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

LP Relationships and Origination

• Bring and grow the network: activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions.
• Engage principals: represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor’s mandate and ticket size.
• Source and qualify the wider funnel: from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit.
• Steward each relationship through diligence, negotiation, and commitment — and after the close, as the foundation of the fund’s long-term LP base.

Follow-Through and Pipeline Discipline

• Drive follow-through from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale.
• Prepare and send investor outreach and follow-ups; capture meeting notes, next steps, and commitment tracking after every interaction.
• Maintain clean CRM reporting: pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP.
• Provide regular internal fund progress reporting to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales.

Fundraising Materials and Messaging

• Support and continuously improve investor materials: pitch deck, FAQs, data room, and meeting-specific talking points.
• Refine LP messaging, fund thesis, objection handling, and investor segmentation based on live market feedback.
• Write concise, institutional-quality investor emails, follow-ups, and presentation language.

Diligence and Fund Setup Support

• Coordinate LP diligence requests across internal Xsolla teams, external advisors, legal, finance, and leadership.
• Support fund setup workstreams: data room preparation and upkeep, reporting readiness, and document management.
• Collect and synthesize investor feedback on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design.

Cross-Product Fundraising Support

• As capacity allows, extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team.

Qualifications and Skills

Experience

• 7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising.
• An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role.
• A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle.
• Direct exposure to private credit or first-time fund raises is a strong plus.

Skills and Competencies

• Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision.
• Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline.
• Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads.
• The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer.
• Sound judgment and discretion when handling sensitive fund and investor information.
• Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred.

Education and Credentials

• A bachelor’s degree in finance, economics, business, or a related field is preferred.
• CFA / CAIA or relevant securities licenses are viewed favorably but not required.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

We’re looking for a leader for our Leader Enterprise Customer Success, North America to lead a team of Customer Success Managers responsible for our largest and most strategic enterprise accounts. You’ll own retention, expansion, and satisfaction for a portfolio of high-value customers, coach and develop a team of CSMs, and partner closely with Sales, Product, and Support to ensure enterprise customers realize measurable value from our platform.

What You’ll Do

• Own the North America Enterprise CSM teams end to end, including strategy, retention, expansion, and executive customer relationships for the segment.
• Manager and refine high touch customer success engagement including joint success planning, executive business reviews, health scoring, renewal playbooks, and escalation management.
• Champion an AI driven approach to maximizing CSM reach and impact
• Act as an executive sponsor on strategic accounts, building relationships with customer stakeholders at the VP/C-level.
• Own renewal forecasting
• Collaborate with Product and Engineering to advocate for enterprise customer needs and influence roadmap priorities.
• Identify at-risk accounts early and drive cross-functional action plans to resolve churn risk.
• Report on team performance, portfolio health, and key CS metrics to senior leadership.
• Hire, onboard, and ramp new CSMs as the team scales.
• Champion a customer-first culture across the organization.

Required Qualifications:

• 7+ years in Customer Success, Account Management, or related customer-facing role, with 2+ years managing a team.
• Proven track record owning retention and expansion targets for enterprise/strategic accounts (typically $100K+ ACV).
• Experience building or scaling CS processes and playbooks in a growing organization.
• Strong executive presence and experience navigating complex, multi-stakeholder enterprise relationships.
• Data-driven approach to managing a book of business, comfortable with forecasting, health scoring and CS/BI tooling (Gainsight, ChurnZero, Totango, or similar).
• Excellent coaching, communication, and cross-functional collaboration skills.
• Experience in SaaS, cybersecurity, or a related technical industry preferred.
• Bachelor’s degree or equivalent experience.

Preferred Qualifications:

• Experience with security, risk, or compliance products.
• Familiarity with tools like Salesforce, Gainsight, and Slack.
• Background in Sales or Solutions Engineering.

What Success Looks Like

• Team consistently meets or exceeds gross retention targets.
• CSMs are well-coached, engaged, and hitting individual development goals.
• Enterprise customers have clear, documented success plans and regular executive touchpoints.
• Churn risk is identified and mitigated proactively, not reactively.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $200,000 - $220,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

About SecurityScorecard:

SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard’s patented rating technology is used by over 25,000 organizations for self-monitoring, third-party risk management, board reporting, and cyber insurance underwriting; making all organizations more resilient by allowing them to easily find and fix cybersecurity risks across their digital footprint.

Headquartered in New York City, our culture has been recognized by Inc Magazine as a “Best Workplace,” by Crain’s NY as a “Best Places to Work in NYC,” and as one of the 10 hottest SaaS startups in New York for two years in a row. Most recently, SecurityScorecard was named to Fast Company’s annual list of theWorld’s Most Innovative Companies for 2023 and to the Achievers 50 Most Engaged Workplaces in 2023 award recognizing “forward-thinking employers for their unwavering commitment to employee engagement.”  SecurityScorecard is proud to be funded by world-class investors including Silver Lake Waterman, Moody’s, Sequoia Capital, GV and Riverwood Capital.

About the Role:

We’re looking for a leader for our Leader Enterprise Customer Success, North America to lead a team of Customer Success Managers responsible for our largest and most strategic enterprise accounts. You’ll own retention, expansion, and satisfaction for a portfolio of high-value customers, coach and develop a team of CSMs, and partner closely with Sales, Product, and Support to ensure enterprise customers realize measurable value from our platform.

What You’ll Do

• Own the North America Enterprise CSM teams end to end, including strategy, retention, expansion, and executive customer relationships for the segment.
• Manager and refine high touch customer success engagement including joint success planning, executive business reviews, health scoring, renewal playbooks, and escalation management.
• Champion an AI driven approach to maximizing CSM reach and impact
• Act as an executive sponsor on strategic accounts, building relationships with customer stakeholders at the VP/C-level.
• Own renewal forecasting
• Collaborate with Product and Engineering to advocate for enterprise customer needs and influence roadmap priorities.
• Identify at-risk accounts early and drive cross-functional action plans to resolve churn risk.
• Report on team performance, portfolio health, and key CS metrics to senior leadership.
• Hire, onboard, and ramp new CSMs as the team scales.
• Champion a customer-first culture across the organization.

Required Qualifications:

• 7+ years in Customer Success, Account Management, or related customer-facing role, with 2+ years managing a team.
• Proven track record owning retention and expansion targets for enterprise/strategic accounts (typically $100K+ ACV).
• Experience building or scaling CS processes and playbooks in a growing organization.
• Strong executive presence and experience navigating complex, multi-stakeholder enterprise relationships.
• Data-driven approach to managing a book of business, comfortable with forecasting, health scoring and CS/BI tooling (Gainsight, ChurnZero, Totango, or similar).
• Excellent coaching, communication, and cross-functional collaboration skills.
• Experience in SaaS, cybersecurity, or a related technical industry preferred.
• Bachelor’s degree or equivalent experience.

Preferred Qualifications:

• Experience with security, risk, or compliance products.
• Familiarity with tools like Salesforce, Gainsight, and Slack.
• Background in Sales or Solutions Engineering.

What Success Looks Like

• Team consistently meets or exceeds gross retention targets.
• CSMs are well-coached, engaged, and hitting individual development goals.
• Enterprise customers have clear, documented success plans and regular executive touchpoints.
• Churn risk is identified and mitigated proactively, not reactively.

Benefits:

Specific to each country, we offer a competitive salary, stock options, Health benefits, and unlimited PTO, parental leave, tuition reimbursements, and much more!

The estimated total compensation range for this position is $200,000 - $220,000 (base plus bonus). Actual compensation for the position is based on a variety of factors, including, but not limited to affordability, skills, qualifications and experience, and may vary from the range. In addition to base salary, employees may also be eligible for annual performance-based incentive compensation awards and equity, among other company benefits.

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based on merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law.

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law.

SecurityScorecard does not accept unsolicited resumes from employment agencies.  Please note that we do not provide immigration sponsorship for this position.   #LI-DNI

Are you looking for a role that motivates and challenges you? Are you ready for an opportunity for growth? Do you want to work on teams where people roll up their sleeves to take on tough problems together, and regularly blow the doors off our clients with their outstanding teamwork? If you answered yes to those questions, 3Cloud might just be for you!

At 3Cloud, we hire people who aren’t afraid to experiment or fail. We hire people who are willing to give direct and candid feedback to their managers, leaders, and team members. We hire people who jump at those opportunities because they care about our collective growth and success. We hire people who challenge and hold each other accountable for living 3Cloud’s core values because they know that it will result in amazing experiences and solutions for our clients and each other.

The Principal Architect AI SME in Delivery leads architecture for large Azure programs that span applications,

platforms, and data. You connect business goals to cloud modernization roadmaps, define architecture

frameworks, and guide multi-team execution.

At this level, you act as an organization-wide technical leader. You set technical direction across practices,

orchestrate cross-team discovery, keep designs aligned across multiple teams, and turn successful

patterns into reusable models. You promote strong engineering, automation, and AI-assisted practices,

mentor Senior Architects and Delivery Architects, and help build an inclusive, continuously improving

engineering culture while supporting clear investment and modernization decisions for 3Cloud and our

clients.

Responsibilities:

Solution Architecture and Technical Leadership

• Lead architecture and technical strategy for large Azure programs and portfolios so solutions meet

client goals for value, security, scalability, reliability, performance, and cost.

• Define modernization blueprints and reference architectures across applications, platforms, and data,

including system and subsystem designs, patterns, and standards that simplify delivery and

operations over time.

• Translate business and product strategy into cloud architecture roadmaps and execution plans that

drive measurable outcomes and adapt based on production feedback and telemetry.

• Guide major architecture decisions across programs, promote shared design standards and reusable

models, and resolve high-impact technical trade-offs.

• Work across teams to connect solutions into cohesive end-to-end architectures with clear ownership

boundaries and integration contracts.

• Provide architectural oversight during delivery through design reviews, forums, and governance,

keeping cross-cutting concerns (security, performance, resilience, availability, compliance,

observability, and cost) aligned across teams.

• Promote modular design, clear boundaries, testability, CI/CD, and observability so non-functional

requirements are treated as first-class and systems remain reliable and maintainable.

• Use AI tools to accelerate discovery, design, code, tests, documentation, and analysis, and scale

successful practices so teams adopt them consistently.

Delivery and Consulting Excellence

• Lead or co-lead executive and senior stakeholder conversations on cloud modernization, platform

strategy, AI adoption, and program roadmaps.

• Use structured problem solving to clarify scope, dependencies, risks, and trade-offs, and shape

delivery plans that balance value, cost, speed, and long-term system health.

• Set discovery strategy so program objectives flow into a clear, traceable backlog tied to architecture

and business outcomes.

• Explain complex architecture and modernization strategies in clear language for executives, business

leaders, and technical teams, including options, trade-offs, and recommendations.

• Build trusted relationships with technology and business leaders, influencing priorities and investment

decisions in ways that help mature their engineering and architecture practices.

• Run structured decision-making forums (such as architecture reviews or steering committees) that

produce clear decisions, documented rationale, and actionable next steps.

• Define architecture, discovery, and delivery frameworks and working agreements that support

predictable, incremental delivery across multiple teams and time zones, including cadences, artifacts,

escalation paths, and hybrid delivery guidelines.

• Align teams on shared outcomes, APIs, integration contracts, and operating models, ensuring crossteam dependencies are identified early, owned, and tracked through to completion.

• Support effective use of Agile methods at program scale so architecture, backlogs, and release plans

support meaningful increments, stable team velocity, low defect escape, clear definitions of done, and

course corrections based on telemetry and feedback.

• Track risks, technical debt, quality trends, and architectural drift across teams, and recommend

adjustments that keep programs on track while balancing short-term delivery needs with long-term

system health.

• Support cross-practice opportunity qualification and estimating using playbooks, benchmarks, and

templates so the organization focuses on high-fit pursuits and improves proposal quality and

confidence in value, risk, and margin.

Mentorship and Team Development

• Mentor Senior Architects, Delivery Architects, and senior engineers, helping them grow systems

thinking, architectural judgment, cross-team awareness, and their ability to lead multi-team initiatives.

• Provide architectural oversight across programs, modeling pragmatic decision-making, including

when to keep solutions simple, when to standardize, when to extend patterns, and when to introduce

new technologies.

• Help shape career paths and development plans for architects by clarifying expectations for operating

at program scale and providing concrete examples of what “good” looks like.

• Create and maintain high-leverage learning assets—such as reference implementations, architecture

decision records, playbooks, and mentoring guides—that accelerate onboarding and skill growth.

• Support hiring, calibration, and talent development by defining interview standards, participating in

senior-level interviews and promotion reviews, and training others to apply those standards

consistently.

• Set a high bar for executive-ready communication and storytelling, and coach others so their

narratives support clear decisions and strengthen client trust.

• Help build a culture of psychological safety, inclusion, constructive feedback, and continuous

improvement within and across teams, and support new ways of working that endure beyond a single

project.

Growth and Innovation:

• Grow the company by identifying opportunities within your accounts across all our capabilities and

pursuing them with the support of the account team.

• Intentionally build executive relationships within accounts to expand our partnership and create

opportunities to provide strategic value.

• Drive sales opportunities by participating in pursuit teams as either the Pursuit Lead or Technical

Solution Lead.

• Partner with sales, account, and practice leaders to shape technical strategy for strategic pursuits,

projects and/or programs.

• Lead the creation of solution options, program-level architectures, and estimates, clearly documenting

assumptions, dependencies, and risks and explaining how proposed approaches drive business

value and reduce risk.

• Operate as a senior technical advisor whose guidance shapes multi-track initiatives and supports

long-term account growth.

• Identify follow-on and adjacent opportunities—such as platform extensions, additional modernization

waves, AI-enabled capabilities, or data estate modernization—that align with client strategies and

3Cloud’s strengths.

• Define and evolve reusable assets—such as reference architectures, modernization playbooks,

landing zone templates, workshops, accelerators, and starter repositories—that become standard

patterns for delivery teams and reduce cycle time and rework while honoring architectural and nonfunctional requirements.

• Champion adoption of modern frameworks, cloud platform capabilities, automation practices, and AIassisted tools in a responsible and secure way, using pilots and experiments with clear success

criteria to turn innovation into stable, repeatable practice.

• Contribute to internal cross-practice initiatives that share patterns and lessons from large programs

and reinforce our credibility with clients and partners.

• Shape enablement programs that grow capabilities and reusable assets across accounts and

package applied innovation into offerings and assets used in delivery and pursuits.

Requirements:

• 12+ years of experience delivering solutions in a primary domain such as application development,

cloud platform engineering, DevOps, or data and analytics, including significant work at enterprise

scale.

• 7+ years of experience in solution architecture and leading development or engineering teams,

including multi-team or multi-workstream efforts at program scale.

• Ten or more years of relevant experience with a demonstrated ability to set vision and lead

enterprise-wide AI/ML adoption strategies.

• Thought leadership and deep expertise across several of the following:

• Agents & Orchestration – leveraging Semantic Kernel, LangChain, or similar frameworks to

design intelligent workflows; applying tool/function calling, planner and agent-based patterns, and

workflow automation engines.

• Search & Retrieval – implementing solutions with vector databases such as Azure AI Search,

Pinecone, FAISS, or Milvus; applying hybrid search methods, re-ranking strategies, and selecting

embedding models for accuracy and performance.

• Evaluation, Quality & LLM Operations – establishing offline and online evaluation approaches;

using golden datasets, hallucination and groundedness validation, toxicity and safety testing;

building telemetry and feedback loops; managing monitoring, deployment pipelines, and ongoing

optimization of large language models.

• Responsible AI, Security & Privacy – incorporating practices such as threat modeling, privacy

reviews, data minimization, safety guardrails, policy enforcement, auditability, and model risk

management in line with GDPR and organizational standards.

• AI Platforms & Data Foundations – applying hands-on experience with Azure AI services,

Databricks, Azure OpenAI, and related modern data platforms.

• Cloud Engineering – designing with APIs, containers, microservices, and DevOps pipelines to

deliver scalable, cloud-native solutions.

• Data Integration & Governance – developing and managing data pipelines; applying quality

controls, metadata practices, and master data management approaches.

• Analytics & Visualization – delivering insights with Power BI and other visualization tools.

• Proven ability to integrate emerging AI frameworks into enterprise-ready solutions.

• Expertise with modern development tools (e.g., GitHub Copilot, Cursor).

• Knowledge of analytics and data science tools, frameworks, and advanced techniques.

• Relevant Azure or Databricks certifications in AI, Data, or Architecture.

• Proven experience leading architecture and delivery for Azure-based modernization, transformation,

AI, or platform programs at enterprise scale.

• Experience defining solution and platform architectures that connect business strategy with scalable

technical design, strong delivery practices, and measurable outcomes.

• Experience leading hybrid and remote teams and working with multiple stakeholders across time

zones while maintaining alignment, quality, and predictable delivery.

• Deep understanding of core concepts, languages, frameworks, and design patterns in a primary

domain, with the ability to apply them at system and program scale.

• Experience designing and integrating quality, automation, and observability practices at scale,

including automated testing strategies and embedding quality checks into delivery workflows.

• Experience using AI-augmented development and integrating AI and machine learning capabilities

into solutions (for example, using APIs, frameworks, or cloud-based AI services and tools for code,

test, and documentation acceleration).

• Significant experience working in Agile or Scrum environments at scale, including backlog structuring,

dependency management, integration planning, and release management.

• Proven success in consulting or professional services, including client-facing leadership and

executive engagement.

• Familiarity with key Azure services used in modern solutions that are relevant to your domain (for

example, messaging, compute, data, security, networking, management, and integration services).

• Strong analytical and problem-solving skills, with strong presentation, written, and verbal

communication skills for both technical and business audiences.

• Commitment to continuous learning in cloud, data, and AI, with the ability to turn that learning into

practical improvements for teams and clients.

• Ability to foster culture, inclusion, and community participation across the organization in ways that

support rapid cross-team collaboration.

• Relevant cloud architecture certifications (for example, Azure-focused architect certifications or

comparable role-based certifications) are strongly preferred.

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and

authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly

with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas

3Cloud Total Rewards Highlights Include:

• Flexible work location with a virtual first approach to work!
• 401(K) with match up to 50% of your 6% contributions of eligible pay
• Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
• Two medical plan options to allow you the choice to elect what works best for you!
• Option for vision and dental coverage
• 100% employer paid coverage for life and disability insurance
• Paid leave for birth parents and non-birth parents
• Option for Healthcare FSA, HSA, and Dependent Care FSA
• $67.00 monthly tech and home office allowance
• Utilization and/or discretionary bonus eligibility based on role
• Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

$176,200—$264,300 USD

Don’t meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

• Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
• Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
• Build a culture of accountability, continuous improvement, and execution
• Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

• Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
• Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
• Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
• Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

• Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
• Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
• Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

• Own and execute strategies to acquire new logos across mid-market and enterprise segments
• Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
• Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
• Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

• Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
• Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
• Maintain forecast accuracy within 10–15% across consecutive quarters
• Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

• Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
• Advocate for APAC resources, product investment, and market-specific needs with HQ
• Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

• Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
• Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
• Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

• Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
• Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
• Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

• 8+ years in B2B technology sales, with 4+ years in a team leadership role
• Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
• Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
• Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
• Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
• Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
• Forecast accuracy within 15% for multiple consecutive quarters
• Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
• Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
• Professional fluency in English

Preferred:

• Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
• Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
• Partner/channel experience in APAC markets
• Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
• Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

• A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
• Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
• A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
• Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
• A first-time manager learning on the job—the team needs an experienced coach now
• A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
• The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Senior Manager, Benefit Verification & Authorization Operations

About the Role

The Senior Manager of BVA will play a critical role in building and scaling BVA into a fully operational, high-performing service. In partnership with leadership, this person will help shape how the business operates and build the processes, structure, and operating model needed to support continued growth.

This is a highly operational role for someone who enjoys building. BVA is continuing to evolve, and this leader will be responsible for taking areas that may be manual, inconsistent, or still developing and creating clear, repeatable ways of working. They will look across the operation to understand what is working, where we are creating unnecessary complexity, and what needs to change to support the next stage of the business.

The Senior Manager will work closely with Managers and Team Leads to ensure the day-to-day operation is performing while also staying focused on longer-term improvements. They will build the systems and expectations that allow leaders to effectively manage performance, quality, capacity, and customer needs.

A significant part of this role will be partnering with our AI Engineering team. The Senior Manager will bring a strong understanding of BVA operations into that partnership—identifying opportunities to automate work, improve workflows, and develop tools that make the team more effective and allow the service to scale.

This person will also help define what a strong BVA customer experience looks like. They will build a consistent approach to onboarding new customers, strengthen ongoing customer partnerships, and ensure what we learn from customers is incorporated into how the service evolves.

What You’ll Do

Build and Scale the BVA Operation

• Partner with leadership to build and scale the BVA service, translating business priorities into operational plans and execution.

• Develop the processes, workflows, SOPs, ownership models, handoffs, and operating rhythms needed to create a consistent and scalable operation.

• Evaluate how work is being completed today and identify opportunities to simplify, standardize, automate, or redesign processes.

• Build processes with future growth in mind, ensuring solutions can scale as customer volume, team size, and service complexity increase.

• Create clear ownership and accountability across the operation so teams understand who owns what, how work moves between teams, and when issues need to be escalated.

• Identify operational risks and recurring pain points and solve root causes rather than relying on ongoing manual intervention.

• Develop mechanisms to ensure new processes are successfully implemented, adopted, and maintained.

• Continuously evaluate the operating model and adjust as the BVA service and customer needs evolve.

Drive Operational Excellence

• Establish clear expectations and measures for quality, productivity, service levels, capacity, and overall operational performance.

• Build reporting and operating cadences that give leadership visibility into how the business is performing and where support or intervention is needed.

• Use operational data to identify trends, understand root causes, prioritize improvements, and measure impact.

• Partner with Managers and Team Leads to identify performance gaps and create sustainable solutions.

• Develop quality assurance and process controls that create consistency while allowing the operation to move efficiently.

• Improve how the team plans for volume and capacity so staffing and resources align with customer needs.

• Create feedback loops between frontline team members, leaders, customers, and cross-functional partners to continuously improve how BVA operates.

• Ensure operational changes are supported by clear documentation, training, and expectations.

Partner with AI Engineering

• Build a strong working partnership with the AI Engineering team and serve as a key operational partner in the development of tools and automation for BVA.

• Develop a deep understanding of where the team spends time today and identify high-impact opportunities to reduce manual work and improve workflows through AI and automation.

• Translate operational problems into clear use cases and requirements for technical partners.

• Bring frontline and customer context into solution development to ensure tools solve the intended problem and work within BVA operations.

• Partner on testing and piloting new capabilities before broader implementation.

• Lead the operational implementation of new tools and workflows, including process changes, documentation, training, adoption, and feedback.

• Monitor how new solutions are performing and partner with AI Engineering and BVA leaders on continued improvement.

• Help measure the impact of AI and automation on efficiency, capacity, quality, and customer experience.

Build the Customer Experience

• Help define and build the BVA customer experience from initial onboarding through ongoing service delivery.

• Develop a structured and repeatable onboarding process that creates clear expectations, captures the information the team needs, and sets both the customer and BVA team up for success.

• Identify common onboarding challenges and build processes that make implementations more efficient and consistent.

• Establish clear ownership and handoffs throughout the customer journey.

• Build strong ongoing partnership practices with customers, including communication expectations, performance discussions, feedback, and escalation processes.

• Develop mechanisms for gathering customer feedback and ensure that feedback translates into meaningful improvements to the service.

• Look across customers to identify common needs, challenges, and opportunities that should influence how BVA evolves.

• Ensure customers experience BVA as a consistent and reliable partner as the service continues to grow.

Lead and Develop the Team

• Lead and develop BVA Managers and other leaders, creating clear expectations around ownership, performance, and leadership.

• Coach leaders to move beyond day-to-day issue resolution and develop stronger problem-solving and operational management skills.

• Ensure Managers and Team Leads have the tools, processes, and information needed to effectively run their teams.

• Create accountability for operational performance while providing leaders with the support needed to address challenges.

• Develop a strong leadership bench and identify opportunities for continued growth and development across the team.

• Create an environment where leaders and frontline team members are encouraged to identify problems, challenge inefficient processes, and contribute ideas for improvement.

• Partner with leadership on organizational needs as the business grows, including team structure, leadership capacity, and evolving roles and responsibilities.

• Help connect the day-to-day work of the team to the broader goals and direction of BVA.

Partner Across the Business

• Serve as a strong cross-functional partner and represent BVA operational needs across the organization.

• Bring together the right partners to solve problems that cross team or functional boundaries.

• Communicate operational challenges, priorities, and tradeoffs clearly to leadership and cross-functional stakeholders.

• Partner with leadership to evaluate new opportunities and understand the operational requirements needed to support them.

• Ensure changes across the organization are thoughtfully incorporated into BVA processes and communicated to the team.

Minimum Requirements

• 7+ years of experience in operations, service delivery, revenue cycle management, customer operations, or a related field.

• 3+ years of experience leading people leaders, including Managers and/or Team Leads.

• Demonstrated experience building, standardizing, and improving operational processes in a growing or changing environment.

• Experience managing complex operations using performance metrics, quality measures, and operational data to drive decisions.

• Proven ability to identify operational gaps, determine root causes, and implement scalable solutions.

• Experience leading cross-functional initiatives and partnering with teams outside of your direct organization.

• Experience building or improving customer onboarding, implementation, or ongoing service-delivery processes.

• Strong written and verbal communication skills, with the ability to work effectively across frontline teams, leadership, customers, and technical partners.

• Demonstrated ability to lead through ambiguity, manage competing priorities, and drive work from problem identification through implementation.

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. Please don’t hesitate to inquire with our team.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Prompt Therapy Solutions, Inc is an E-Verify Employer.

Position Summary

“We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi

MyAdvice is hiring a Technical Search Team Lead to lead our technical SEO function.

This is a hands-on leadership role for someone who is just as comfortable with technical SEO strategy as they are guiding a team, improving workflows, and leading client conversations.

In this role, you will oversee technical search execution across a portfolio of clients, manage offshore team workflows, support client-facing strategy calls, and help keep work on track and up to standard. You will monitor the impact of technical efforts across client campaigns.

You will pay close attention to how AI changes search and how we can change with it. You will also play a key role in helping the team test and adopt smarter ways of working with AI.

You will be the subject matter expert on search optimization. The role reports to the Search Manager, who has oversight of the broader search strategy across technical SEO and content.

Essential Responsibilities

Technical SEO Strategy and Execution

• Lead technical SEO work across a portfolio of client accounts.
• Join client calls to discuss reporting, expected results, and technical strategy.
• Manage technical SEO work for new and existing clients.
• Oversee new client onboarding, including post-launch optimization, analytics setup, and tracking setup.
• Monitor campaign performance, including traffic, rankings, leads, and conversions.
• Track search algorithm changes, industry trends, and the impact of AI on search.
• Help the team adopt better AI-supported workflows in technical SEO.

Leadership and People Management

• Assign work and set priorities for direct reports.
• Hold regular one-on-one meetings with team members.
• Give clear coaching, feedback, and performance support.
• Review technical SEO work to make sure it is accurate and complete.
• Spot workflow bottlenecks and improve how the team works.

Onboard and train new SEO team members.

• Build a team culture focused on learning, accountability, and practical AI use.

Cross-Functional Collaboration

• Partner with the Search Manager to guide SEO input on content briefs and content calendars. Provide SEO recommendations to help shape content priorities.
• Help launch strong websites by sharing SEO requirements, technical input, and feedback through the Search Manager.
• Contribute to shared materials and guidance that support client education across the organization.

Required Skills & Experience

• 5+ years of technical SEO experience, including strategy and hands-on implementation.
• Experience leading or mentoring SEO team members.
• Strong knowledge of technical SEO, including crawlability, indexation, site structure, schema, tracking, and site performance.
• Experience managing technical SEO work across multiple client accounts.
• Strong working knowledge of:
  • WordPress
  • Google Search Console
  • Google Analytics 4
  • Google Tag Manager
  • Screaming Frog
  • Ahrefs, Semrush, Lumar, or comparable tools
  • PageSpeed Insights and Lighthouse
  • Working knowledge of HTML and CSS.
• Familiarity with AI-driven search and practical AI use in SEO workflows.
• Strong English communication skills, with the ability to explain technical recommendations clearly to clients and internal teams.

Preferred Qualifications

• Experience in an agency, multi-client, or multi-site environment.
• Experience leading offshore or distributed teams.
• Familiarity with structured data and schema implementation.
• Experience using Zendesk or a similar ticketing system.
• Google Analytics 4 or Google Search Console certifications.
• Experience improving team workflows and adopting AI tools in SEO work.

Position Details

• Base Salary: $80k-$85k USD based on experience and qualifications
• Position Type: Full-time, Salaried, Exempt
• Schedule: Monday-Friday, typical business hours based on your time zone
  • For example: 7am-3pm, 8am-4pm or 9am-5pm plus 0-60 minutes for a lunch break per employee preference and manager’s approval
  • During training, you’ll be required to match your manager’s schedule after which you can adopt your preferred, approved schedule.
• Work Locations: This position can be remote, hybrid or in-office depending on candidate preference and location. MyAdvice has an office in Lehi, Utah.
• Travel: May require occasional local or national travel (less than 5% of the time).
• Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.).

Benefits

• Employer Contributed Plans: Medical, Vision, Life and AD+D Insurances
• Voluntary Plans: Dental, Critical Illness, Accident and Pet Insurances
• Unlimited Paid Time Off + 9 Paid Holidays
• 8 Week Paid Maternity Leave
• Remote-first Company, Flexible Schedules + Early Out Fridays!
• 401(k) Plan with 50% Company Match (up to 6%)
• Employee Assistance Program (free mental health services, financial/legal consultations and more!)
• Education Reimbursement Program (up to $1,800 annually) and Executive Mentorship Program
• Leadership Training Program: Learn the basics of how to lead a team! Available to all employees.
• Ongoing Personalized Coaching and Career Development
• Casual Dress (for non-client facing roles) and Fun Work Environment
• Core Value “Pay It Forward” Initiative, Project Fantastic (client collab) and more!

About MyAdvice

“We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi

At MyAdvice, we’re not just helping businesses grow — we’re building a smarter way to do it. Our AI-powered Success Center is a profitability engine that empowers service professionals to add revenue without adding cost. Through intelligent marketing, automation, and streamlined operations, we help our clients convert more opportunities, work more efficiently, and scale sustainably.

With over 20 years of expertise and a culture built on grit, growth, and accountability, we’ve evolved from digital marketing roots into a true growth system company. Our platform replaces fragmented tools and disconnected efforts with a unified, data-driven engine — all designed to drive measurable ROI and long-term client success.

We believe in building a company as dynamic and resilient as the clients we serve. That starts with people.

We are deeply committed to inclusion and diversity. We know the most creative solutions come from different voices, perspectives, and lived experiences. Studies show some people may hesitate to apply unless they meet every qualification. If you bring grit, curiosity, and a commitment to learning — we want to hear from you. Skills can be taught. Mindset matters more.

As a performance-driven organization experiencing rapid growth, we value transparency, teamwork, and relentless improvement. We champion career development, continuous learning, and work-life balance — all within a collaborative, energizing environment where your work makes a real impact.

At MyAdvice, your ideas matter. Your growth matters. And your effort drives real outcomes for our clients and company alike.

Position Summary

“We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi

MyAdvice is hiring a Technical Search Team Lead to lead our technical SEO function.

This is a hands-on leadership role for someone who is just as comfortable with technical SEO strategy as they are guiding a team, improving workflows, and leading client conversations.

In this role, you will oversee technical search execution across a portfolio of clients, manage offshore team workflows, support client-facing strategy calls, and help keep work on track and up to standard. You will monitor the impact of technical efforts across client campaigns.

You will pay close attention to how AI changes search and how we can change with it. You will also play a key role in helping the team test and adopt smarter ways of working with AI.

You will be the subject matter expert on search optimization. The role reports to the Search Manager, who has oversight of the broader search strategy across technical SEO and content.

Essential Responsibilities

Technical SEO Strategy and Execution

• Lead technical SEO work across a portfolio of client accounts.
• Join client calls to discuss reporting, expected results, and technical strategy.
• Manage technical SEO work for new and existing clients.
• Oversee new client onboarding, including post-launch optimization, analytics setup, and tracking setup.
• Monitor campaign performance, including traffic, rankings, leads, and conversions.
• Track search algorithm changes, industry trends, and the impact of AI on search.
• Help the team adopt better AI-supported workflows in technical SEO.

Leadership and People Management

• Assign work and set priorities for direct reports.
• Hold regular one-on-one meetings with team members.
• Give clear coaching, feedback, and performance support.
• Review technical SEO work to make sure it is accurate and complete.
• Spot workflow bottlenecks and improve how the team works.

Onboard and train new SEO team members.

• Build a team culture focused on learning, accountability, and practical AI use.

Cross-Functional Collaboration

• Partner with the Search Manager to guide SEO input on content briefs and content calendars. Provide SEO recommendations to help shape content priorities.
• Help launch strong websites by sharing SEO requirements, technical input, and feedback through the Search Manager.
• Contribute to shared materials and guidance that support client education across the organization.

Required Skills & Experience

• 5+ years of technical SEO experience, including strategy and hands-on implementation.
• Experience leading or mentoring SEO team members.
• Strong knowledge of technical SEO, including crawlability, indexation, site structure, schema, tracking, and site performance.
• Experience managing technical SEO work across multiple client accounts.
• Strong working knowledge of:
  • WordPress
  • Google Search Console
  • Google Analytics 4
  • Google Tag Manager
  • Screaming Frog
  • Ahrefs, Semrush, Lumar, or comparable tools
  • PageSpeed Insights and Lighthouse
  • Working knowledge of HTML and CSS.
• Familiarity with AI-driven search and practical AI use in SEO workflows.
• Strong English communication skills, with the ability to explain technical recommendations clearly to clients and internal teams.

Preferred Qualifications

• Experience in an agency, multi-client, or multi-site environment.
• Experience leading offshore or distributed teams.
• Familiarity with structured data and schema implementation.
• Experience using Zendesk or a similar ticketing system.
• Google Analytics 4 or Google Search Console certifications.
• Experience improving team workflows and adopting AI tools in SEO work.

Position Details

• Base Salary: ₹17-20 LPA, based on experience and qualifications
• Position Type: Full-time, Salaried
• Schedule: Monday-Friday, 9am-6pm EST (7:30pm-4:30am IST)
• Work Locations: This position is fully remote to start, but there is the chance this position will be called back to the office in Bangalore. We will prioritize candidates that are located in Bangalore or willing to relocate there.
• Travel: May require occasional local or national travel (less than 5% of the time, if at all).
• Physical Requirements: Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking); Ability to lift up to 30 lbs and use typical office equipment (computers, keyboards, printer, etc.).

Benefits

• Employer-contributed medical insurance (100% premium covered by the company)
• Provident Fund (PF) contributions as per policy
• Leave policy: 12 Sick/Casual Leaves + 18 Annual Leaves + 10 Company Holidays
• Remote-first Company, Flexible Schedules + Early Out Fridays!
• Employee Assistance Program (EAP): free mental health support, financial/legal consultations, and more
• Tuition Reimbursement Program (up to ₹1 lakh annually) + Executive Mentorship Program
• Leadership Training Program: learn the fundamentals of leading a team (available to all employees)
• Ongoing personalized coaching and career development support
• Casual / Business Casual dress code and a fun work environment (games, coffee, snacks, etc.)
• Core value initiatives: “Pay It Forward,” Project Fantastic (client collaboration), and more!

MyAdvice

“We will chase perfection, and we will chase it relentlessly, knowing all the while we can never attain it. But along the way, we shall catch excellence.” — Vince Lombardi

At MyAdvice, we’re not just helping businesses grow — we’re building a smarter way to do it. Our AI-powered Success Center is a profitability engine that empowers service professionals to add revenue without adding cost. Through intelligent marketing, automation, and streamlined operations, we help our clients convert more opportunities, work more efficiently, and scale sustainably.

With over 20 years of expertise and a culture built on grit, growth, and accountability, we’ve evolved from digital marketing roots into a true growth system company. Our platform replaces fragmented tools and disconnected efforts with a unified, data-driven engine — all designed to drive measurable ROI and long-term client success.

We believe in building a company as dynamic and resilient as the clients we serve. That starts with people.

We are deeply committed to inclusion and diversity. We know the most creative solutions come from different voices, perspectives, and lived experiences. Studies show some people may hesitate to apply unless they meet every qualification. If you bring grit, curiosity, and a commitment to learning — we want to hear from you. Skills can be taught. Mindset matters more.

As a performance-driven organization experiencing rapid growth, we value transparency, teamwork, and relentless improvement. We champion career development, continuous learning, and work-life balance — all within a collaborative, energizing environment where your work makes a real impact.

At MyAdvice, your ideas matter. Your growth matters. And your effort drives real outcomes for our clients and company alike.

About Gusto

At Gusto, we’re on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

We’re looking for a AI-native Design Systems Designer to join Gusto’s Builder Enablement team — the team responsible for Workbench, Gusto’s internal design system, and for how every designer and engineer at Gusto ships high-quality work with AI assistance.

This role sits at an exciting and genuinely new intersection: deep design systems craft combined with fluency in AI-assisted workflows. You’ll help evolve and maintain Workbench at a pivotal moment — we’re mid-Brand Refresh, actively building AI tooling to improve how builders interact with the system, and expanding how the design system serves LLMs and AI-assisted products as much as it serves human designers. The ideal candidate is a rigorous systems thinker with strong component and token expertise who is excited about using AI tools as a core part of how they work, not just an add-on. We use Figma as a helper tool, but our deliverables are code. The level of this role is similar to/equivalent of a Senior Staff-level.

About the Team:

The Builder Enablement team’s mission is to make high-quality, AI-assisted shipping the default for every builder at Gusto. We own Workbench, Gusto’s design system, but we also own how it gets expressed to AI tools and builders. Our work spans component design and documentation, token architecture, AI tooling (including MCP servers, prompt engineering, and eval systems), and supporting the broader design and engineering org in using the system well.

We’re a small, tight-knit team of designers and engineers embedded within Gusto’s design organization, led by our CDO, Amy Thibodeau. We care deeply about craft, systems thinking, and making complex things feel simple for the people who depend on us.

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

Here’s what you’ll do day-to-day:

• Design and maintain Workbench components and patterns, including complex components with variables, variants, and tokenized styles
• Own and evolve semantic and functional token architecture as we execute the Brand Refresh and move toward theming
• Work closely with our engineering team to ensure component consistency including coded implementations — pairing on design decisions, reviewing implementations, contributing to technical plans, and committing your own PRs.
• Contribute to AI tooling that helps designers and engineers use Workbench correctly — including structured documentation, storybook examples, and content that makes the system legible to LLMs
• Support product designers and engineers through Office Hours, Slack, and async review
• Document and publish design decisions, usage guidance, and component rationale
• Participate in systemic decisions about component architecture, naming conventions, and migration strategy — especially in the context of the ongoing Brand Refresh

Here’s what we’re looking for:

• Design Systems Experience: 4 + years working on a product design systems team through the full lifecycle — design, implementation, documentation, and adoption. Experience with token architecture and component API design is required.
• Product Design Experience: 7+ years experience working on a product design team
• AI Fluency: Genuine experience using AI tools (Claude, Copilot, or similar) as a meaningful part of your workflow — not just experimentally. Comfort directing AI assistance, evaluating its output, and knowing where human judgment is required.
• Technical Acumen: Ability to pair effectively with engineering, understand technical plans and constraints, and contribute meaningfully to implementation decisions and code repos
• Accessibility Minded: A solid understanding of WCAG AA guidelines and how accessibility considerations shape component and token decisions.
• Technical Skill: Expert knowledge of AI design tools and Figma, including complex component construction, variable and token usage, prototyping, and basic Github process.
• Design Integrity: High degree of design craft and polish, with a strong point of view about what good looks like in a design system.
• Communication: Documentation expertise and the ability to educate and align peers across disciplines. Demonstrated ability to advocate for systemic consistency while remaining collaborative and service-minded.
• Additional Experience: Experience with LLM-readable documentation, MCP servers, or AI-assisted design tooling.

Our cash compensation range for this role is $147,000/yr to $215,000/yr in Denver, and $178,000/yr to $253,000/yr in San Francisco and New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto’s subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto’s Applicant Privacy Notice.

At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.

Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!

Signifyd AI Lab (SAIL) builds the ML products behind Signifyd’s fraud and risk decisions. We improve the predictive performance of the models that decide e-commerce transactions at scale, we scale the ML capabilities of our Risk organization, and we push into the new markets and problem spaces that expand the market Signifyd can sell to.

Every space in this department is a mix of experimentation, code, and statistics.  We don’t create walls between the people who have the ideas and the people who build them. The team splits its time between near-term continuous model improvements and longer-horizon innovation bets to improve the company’s capabilities in 2027 and beyond.  These bets surface from the ground up in an environment where we believe those closest to the problems are best placed to understand how to solve them.

We’re hiring a manager to lead one of the teams in this department.

Who You Are

You are a hands-on Player-Coach who thrives in ambiguity—where the roadmap is a set of hypotheses, and the answer to “will this work?” is “we’ll know in three weeks.”

You bring:

Technical Credibility (The “Player”): You stay close enough to the work to have a grounded opinion. You read the code, inspect evaluation pipelines, and can immediately tell the difference between a statistical result that will hold up in production and one that just happened to look good on a single test window.

Leadership & Rigor (The “Coach”): You hold a high bar for evidence without becoming a bottleneck to experimentation. You mentor engineers to own their code quality, and you translate complex ML performance metrics into clear business outcomes for Risk leadership.

Executive Judgment: You know how to balance research bets against quarterly delivery, disagree and commit when decisions are made, and build an environment where well-documented negative experimental results are celebrated as real progress.

What You’ll Do

Lead and grow the team

• Guide career development, manage conflicts, and nurture a positive work environment.
• Develop career plans with team members, provide guidance on skill development, and follow up on their evolution.
• Engage in regular 1:1s, give constant feedback, and create a safe environment for open discussion — including the discussions that follow an experiment that didn’t work.
• Set clear goals, mentor the team, and foster a collaborative environment across a geographically distributed organization.
• Encourage a culture of learning and improvement, provide technical guidance, and support team members in both technical and soft skills.
• Conduct technical and hiring-manager interviews, train the team on interviewing techniques, and help us keep raising the bar as we grow.
• Identify and address gaps in team capabilities and processes to enhance team efficiency and success.

Run a portfolio of experiments, not a delivery queue

• Partner with your tech leads, who own and drive the technical roadmap for their areas. Your job is not to be the sole source of ideas — it is to pressure-test them, sharpen them, make sure the strongest ones get resourced, and make sure the people generating them have the room and the support to do it. When you do bring an idea, you bring it as a peer in the technical conversation.
• Make the calls the roadmap can’t make for you: which hypotheses get compute and headcount, which get another iteration, and which get a clear, documented “no.” A well-run negative result is a real outcome, and we treat it as one — but only if it’s declared, written down, and learned from.
• Manage the trade-off between a committed improvement target you must hit this year and research bets that may not pay off for several quarters. You will re-cut that budget as evidence arrives, and you’ll be able to explain the reasoning to both your team and your stakeholders.
• Bring rigor to how the team decides something worked. Offline results have to predict online behavior; a strong point estimate on a single evaluation window is a starting point, not a conclusion. You will be the person asking whether the improvement survives a rolling evaluation, whether it’s already captured by a change we shipped last month, and what would have to be true for it to be wrong.
• Own delivery on a cadence. Independent experimental workstreams have to converge into a release candidate, get evaluated end to end, and ship — including the hard call to leave a workstream out of a release when it isn’t carrying its weight.

Set direction from data, in partnership with Risk

• Work directly with our Risk partners as your primary stakeholders. Our commitments to them are explicit, measured, and written down; we deliver model performance, and they own thresholds, rules, and how decisions are applied to merchants.
• Operate with a high degree of autonomy. Our direction comes from measured performance against those commitments and from what our own experiments tell us, not from a product backlog handed to the team. You are expected to know what your team should be working on and to defend it, rather than wait to be told.
• Partner with our platform and infrastructure engineering teams on the feature systems, training pipelines, and experimentation tooling your team depends on — and be clear about where the boundary sits between what SAIL should own and what belongs to Engineering.
• Represent your team’s results to a broad audience: engineering leadership, Risk leaders, and the wider company.

What You’ll Need

• Roughly 5+ years in machine learning, data science, or ML-adjacent software engineering, including at least 3 years of people management — guiding career development, addressing conflicts, and building a healthy, high-performing team.
• Genuine depth in at least one of engineering and applied statistics, and real working competence in the other. We are not hiring a manager of analysts, and we are not hiring a manager of a pure software team. Our engineers train production models that decide serious traffic, and we expect their manager to be able to engage with that work at a technical level.
• Demonstrated ability to lead work under real uncertainty: setting a direction when the answer isn’t known yet, changing course when evidence says to, and communicating both without eroding your team’s confidence.
• Excellent written and verbal communication. Much of our decision-making happens in documents, and we expect managers to write well.
• Autonomy in recognizing priorities and evaluating the impact of outcomes, and comfort working without close supervision in a fast-moving environment.
• Commitment to quality. You take pride in work that excels in correctness, reproducibility, and reliability, and you set that standard for your team.

#LI-Remote

Benefits in our US offices:

• Discretionary Time Off Policy (Unlimited!)
• 401K Match
• Stock Options
• Annual Performance Bonus or Commissions
• Paid Parental Leave (12 weeks)
• On-Demand Therapy for all employees & their dependents
• Dedicated learning budget through Learnerbly
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Short Term and Long Term Disability Insurance
• Life Insurance
• Company Social Events
• Signifyd Swag

Compensation:

In the United States, each work location is assigned a specific pay zone, which determines the salary range for a given position. The starting base salary for the selected candidate will be based on a variety of factors, including job-related skills, experience, qualifications, geographic location, and current market conditions.

Base Salary Ranges by Pay Zone:

• Tier 1 (NYC/SF Bay Area/Seattle): $220,000 – $245,000 annually
• Tier 2 (DC Metro/Austin/Chicago/Denver/Boston/Los Angeles/San Diego): $210,000 – $235,000 annually
• Tier 3 (US - All Other): $200,000 – $225,000 annually

Equity: This role is eligible for a stock option grant of 5,000 stock options, based on the position level and internal compensation guidelines.

Bonus: This role is eligible for an annual performance bonus of up to 10% of base salary.

Signifyd’s Applicant Privacy Notice

Description

NOTE: This is a FULLY remote role, but the candidate must be within Europe to collaborate with their team, peers, and internal customers. You do not have to be in the specific country or city shown in this listing, but please only apply if you are physically based within Europe.

Trusted by 20,000+ property managers worldwide, Hostaway is an industry leading, AI-powered vacation rental management platform designed for professional short-term rental operators. Hostaway brings everything together for greater efficiency and faster growth.

Profitable, high-growth, and the first short-term rental PMS unicorn 🦄. Join us at our most exciting stage yet! Learn more about our recent valuation and story here.

About the role

Hostaway is looking for a Lead AI GTM Engineer to build the systems, workflows, and AI-powered tools that make our global marketing team faster, smarter, and more effective.

This is a senior individual contributor role for someone who combines deep technical expertise with a strong understanding of how modern marketing teams operate. You will work across Brand, Content, Demand Generation, Product Marketing, and Marketing Operations to identify where AI can improve performance, reduce manual work, and increase the quality and speed of execution.

You will decide where to buy, build, or automate; design and deploy agents and workflows; integrate AI into our marketing technology stack; and measure whether those solutions improve marketing performance and ROI.

This role requires both strategic thinking and hands-on execution. You should be equally comfortable mapping a complex GTM workflow, evaluating a new AI platform, building an agent, connecting systems through APIs, and explaining the business impact to senior marketing leaders.

Your mission

• Design, build, and deploy AI-powered solutions, including agents, multi-step workflows, automations, and internal tools that solve real marketing problems.

  • For example, building a campaign builder that allows a marketer to input a brief, and the agentic workflow creates all of the assets, including versions and localizations, and connects to platforms like Meta/LinkedIn/Google to execute the ads in market.

• Own build-vs-buy decisions by evaluating emerging AI and GTM platforms, testing their capabilities, and determining when to implement an existing solution versus build something custom.

• Integrate AI agents and workflows with our marketing platforms, data sources, APIs, and internal systems.

  • For example, you can build an email automation workflow that connects to our platform to identify signals that would trigger an email cadence with all the branching logic, including writing the email, and connecting to HubSpot to deploy the email.

• Establish AI evaluation and quality standards by testing accuracy, reliability, and output quality and continuously improving production workflows.

• Optimize the economics of AI across token usage, API consumption, software costs, infrastructure, and human effort.

• Stay ahead of emerging models, agent frameworks, platforms, and approaches, turning the most promising developments into practical advantages for Hostaway.

Requirements

• Full-stack builder: Past engineering experience required, and you can independently design, build, deploy, and maintain AI-powered applications, agents, and multi-step workflows.

• AI engineering expertise: Y ou have built AI agents and agentic workflows that have measurably improved team performance. This requires you to be comfortable working across models, APIs, orchestration frameworks, and coding environments such as Claude Code or similar tools.

• AI platform fluency: You have hands-on experience evaluating and implementing emerging AI and GTM platforms such as Qualified, Clay, Jasper, Copy.ai, HubSpot Breeze, or similar tools, and you can quickly determine if they solve real-world business problems.

• Platform integration expertise: You know how to connect systems. You have hands-on experience integrating platforms such as HubSpot, Salesforce, Meta, Google, and LinkedIn and creating reliable data flows between them.

• GTM fluency: You understand how modern B2B marketing works across brand, content, demand generation, product marketing, and marketing operations, and how those teams work together across the buyer journey and funnel.

• Strong economic judgment: You understand the cost of automation and can evaluate tradeoffs between human effort, purchased software, API consumption, infrastructure, and token usage to choose the most efficient solution.

• Data acquisition expertise: You are comfortable using APIs, web scraping, and other methods to turn external data into structured inputs for marketing, competitive intelligence, targeting, and automation.

• Able to navigate ambiguity: You can identify the highest-impact opportunities, make pragmatic decisions with incomplete information, and move quickly from idea to working solution without needing heavy process or a large team.

What we offer

• Competitive Compensation: We offer competitive pay based on market rates in the country of the applicant.

• 100% Remote: Enjoy the freedom to work from anywhere within your country of residence—be it a co-working space, your home office, or even your dining room table. The choice is yours. Just don’t ask to work in our office (we don’t have one).

• Equity: Every role in our company comes with valuable stock options in a fast-growing and profitable company. This ensures we all share in the company’s success.

• Values-Driven Leadership: Our Core Values are not just words we’ve written to make us feel good. We leverage them daily when making strategic and tactical decisions.

• Professional Growth: Our rapid growth offers unparalleled learning and development opportunities, along with a multitude of career advancement opportunities.

• Annual Paid Leave: The specific amounts vary by country and are aligned with country and/or contract-specific norms.

• Geographic Specific Benefits: As an international employer, we offer different country-specific benefits such as Health Insurance and Pensions in countries where these perks are customary. The specifics depend on the country of the applicant.

• Dynamic Team Culture: As a global company with team members in over 40 countries, our diverse and international culture fuels our innovation and creativity, providing a key pillar to our success (and making it a lot of fun to work here).

Thank you for your interest. If you apply for this role, you will receive an email from our Talent Acquisition team after your application has been reviewed alongside the qualifications for this role and the qualifications of others who have applied.

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla’s Capital Markets team covers investor relations across all of the company’s strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

LP Relationships and Origination

• Bring and grow the network: activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions.
• Engage principals: represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor’s mandate and ticket size.
• Source and qualify the wider funnel: from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit.
• Steward each relationship through diligence, negotiation, and commitment — and after the close, as the foundation of the fund’s long-term LP base.

Follow-Through and Pipeline Discipline

• Drive follow-through from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale.
• Prepare and send investor outreach and follow-ups; capture meeting notes, next steps, and commitment tracking after every interaction.
• Maintain clean CRM reporting: pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP.
• Provide regular internal fund progress reporting to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales.

Fundraising Materials and Messaging

• Support and continuously improve investor materials: pitch deck, FAQs, data room, and meeting-specific talking points.
• Refine LP messaging, fund thesis, objection handling, and investor segmentation based on live market feedback.
• Write concise, institutional-quality investor emails, follow-ups, and presentation language.

Diligence and Fund Setup Support

• Coordinate LP diligence requests across internal Xsolla teams, external advisors, legal, finance, and leadership.
• Support fund setup workstreams: data room preparation and upkeep, reporting readiness, and document management.
• Collect and synthesize investor feedback on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design.

Cross-Product Fundraising Support

• As capacity allows, extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team.

Qualifications and Skills

Experience

• 7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising.
• An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role.
• A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle.
• Direct exposure to private credit or first-time fund raises is a strong plus.

Skills and Competencies

• Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision.
• Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline.
• Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads.
• The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer.
• Sound judgment and discretion when handling sensitive fund and investor information.
• Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred.

Education and Credentials

• A bachelor’s degree in finance, economics, business, or a related field is preferred.
• CFA / CAIA or relevant securities licenses are viewed favorably but not required.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following:

• Criminal history check
• Employment verification
• Education verification
• Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

• Handling sensitive financial information and supporting fund analytics, financial models, and deal data
• Accessing confidential company data
• Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Why NeuraFlash, Part of Accenture:

At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you’re developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you.

The ideal MuleSoft TA will be responsible for writing clean and flawless code to produce fully functional modules or apps according to the requirements, as part of day-to-day work. You will lead a team of developers to provide the best-in-class MuleSoft implementation solutions.

Responsibilities:

• You will execute MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
• You should have MuleSoft technical certifications and fully ramp-on technology and implementation methodologies knowledge
• Should develop subject matter expertise on project deliverables and contribute to internal knowledge exchange
• Be a mentor and provide guidance to junior Services team members and help to build out our services organization
• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
• Evangelize, train, coach, and mentor Services team members on hard technical skills and soft skills
• You should have prior experience in designing, developing, securing, and managing APIs via API Gateways and Proxies
• You should also be experienced in handling design patterns with MuleSoft integrations and Salesforce
• MuleSoft API development experience on Anypoint platform, building complex flows with Anypoint studio, complex data weave transformation, experience with different connectors like Salesforce, DB, error handling, experience with Munit, API design, development, and tuning

Requirement:

• 5 to 10 years experience leading integration teams and architecting solutions
• Preferred experience with Java and Salesforce in a development or configuration capacity
• Should have experience with various MuleSoft connectors for e.g SAP, Salesforce, Netsuite, File, Database etc.
• Working knowledge of on-premise/cloud-based infrastructures, SDLC pipelines, and deployments/configuration
• Demonstrated ability to effectively architect solutions within a diverse technical team of client, SIs, contractors, and internal teams
• Demonstrated expertise in architecting, implementing, and supporting enterprise-grade technical solutions
• MuleSoft Platform Development/Architecture - Participate in creation of technical stories to support functional user stories
• Work as a MuleSoft developer in addition to being client facing for any MuleSoft related questions

Certifications:

• MuleSoft Developer Level 1 (Mule 4)
• Preferred : MuleSoft Certified Architect

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted on 8/14/2026 and open for at least 3 days.

California Annual Salary Range

$94,400 to $266,300 USD

Cleveland Annual Salary Range

$87,400 to $213,000 USD

Colorado Annual Salary Range

$94,400 to $230,000 USD

District of Columbia Annual Salary Range

$100,500 to $245,000 USD

Illinois Annual Salary Range

$87,400 to $230,000 USD

Maryland Annual Salary Range

$94,400 to $230,000 USD

Massachusetts Annual Salary Range

$94,400 to $245,000 USD

Minnesota Annual Salary Range

$94,400 to $230,000 USD

New York / New Jersey Annual Salary Range

$87,400 to $266,300 USD

Washington Annual Salary Range

$100,500 to $245,000 USD

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you’re one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
• Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don’t mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here!  If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving.  Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

• Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
• Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
• Build a culture of accountability, continuous improvement, and execution
• Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

• Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
• Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
• Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
• Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

• Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
• Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
• Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

• Own and execute strategies to acquire new logos across mid-market and enterprise segments
• Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
• Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
• Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

• Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
• Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
• Maintain forecast accuracy within 10–15% across consecutive quarters
• Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

• Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
• Advocate for APAC resources, product investment, and market-specific needs with HQ
• Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

• Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
• Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
• Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

• Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
• Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
• Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

• 8+ years in B2B technology sales, with 4+ years in a team leadership role
• Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
• Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
• Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
• Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
• Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
• Forecast accuracy within 15% for multiple consecutive quarters
• Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
• Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
• Professional fluency in English

Preferred:

• Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
• Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
• Partner/channel experience in APAC markets
• Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
• Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

• A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
• Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
• A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
• Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
• A first-time manager learning on the job—the team needs an experienced coach now
• A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
• The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Job Title: Team Lead, Enterprise RCM Operations

The Role:

The Enterprise RCM Operations Team Lead serves as the operational lead and subject matter expert for assigned enterprise-level client accounts, functioning as an extension of the client’s revenue cycle team. This role is responsible for overseeing accounts receivable performance, identifying operational improvement opportunities, supporting enterprise client workflows, and driving successful revenue cycle outcomes through proactive partnership and operational leadership.

The Enterprise RCM Operations Team Lead partners closely with Client Success Managers, internal operational teams, and client stakeholders to ensure efficient revenue cycle operations, issue resolution, workflow optimization, and high-quality client support. This role combines operational oversight, team leadership, root cause analysis, and customer-facing collaboration to support enterprise client success.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry since the dawn of time.

• Talented People: Prompt didn’t happen by chance, it’s a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn’t an investment bank, we work long hours when it’s needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren’t enthralled with patting ourselves on the back everyday, but it does feel good :)

Key Responsibilities:

Enterprise Client Partnership & Operational Oversight

• Serve as the primary operational point of contact for assigned enterprise client accounts related to Accounts Receivable, Billing, Payment Posting, and revenue cycle workflows.

• Develop and maintain expert-level knowledge of assigned client workflows, payer behavior, operational processes, provider nuances, and account-specific requirements.

• Function as an extension of the client’s revenue cycle team by building strong working relationships and maintaining a deep understanding of client operations and workflows.

• Partner closely with Client Success Managers to support overall client health, operational alignment, escalations, and performance initiatives.

• Collaborate directly with enterprise clients to identify workflow inefficiencies, operational gaps, denial trends, and revenue cycle improvement opportunities.

• Provide operational guidance and revenue cycle best practice recommendations to support client success and workflow optimization.

• Participate in client meetings, operational reviews, and escalation discussions related to AR performance and operational initiatives.

Revenue Cycle Performance & Root Cause Analysis

• Conduct detailed root cause analysis of denied claims, rejected claims, underpayments, payment variances, and workflow breakdowns across payer systems, clearinghouses, and internal platforms.

• Identify systemic operational issues impacting reimbursement performance and partner with internal teams and clients to implement corrective actions and sustainable process improvements.

• Proactively monitor Accounts Receivable (AR), denial trends, aging performance, and payment anomalies to prevent escalation and minimize revenue cycle disruption.

• Serve as the first line of escalation for team members encountering barriers in claim resolution, payer issues, or workflow challenges.

• Translate operational findings and account trends into actionable recommendations for both internal teams and enterprise clients.

Team Leadership & Operational Management

• Assign and prioritize weekly workloads based on enterprise client needs, claim volumes, account priorities, and service expectations.

• Oversee daily operational performance across AR, Billing, Payment Posting, and related revenue cycle functions.

• Utilize dashboards, reporting tools, clearinghouse data, and productivity metrics to validate work quality, monitor performance, and ensure completion of assigned tasks.

• Identify operational risks, workflow bottlenecks, and performance concerns while driving accountability and resolution efforts.

• Ensure all end-of-month processes, reconciliations, and reporting deliverables are completed accurately and within required timelines.

• Support operational consistency and adherence to internal workflows, payer requirements, and client expectations.

Training, Coaching & Team Development

• Facilitate onboarding and ongoing training for team members across enterprise client workflows, payer requirements, systems, and operational processes.

• Provide hands-on support and coaching related to claim preparation, submission quality, denial resolution, payment posting, and AR follow-up.

• Conduct regular 1:1 meetings, team syncs, and development discussions focused on performance improvement, accountability, and professional growth.

• Mentor team members on effective operational problem-solving, client communication, and revenue cycle best practices.

• Foster a culture of collaboration, continuous improvement, operational ownership, and high-quality client support.

Reporting, Analytics & Strategic Support

• Generate, review, and distribute monthly reporting related to AR performance, patient balances, refund balances, denial trends, payment variances, and operational KPIs.

• Leverage AR Aging Reports, Denial/Rejection Dashboards, EOB Tracking Logs, Claim Submission Logs, Productivity Reports, and client-specific analytics to guide operational oversight and decision-making.

• Ensure timely and accurate reporting that supports financial analysis, operational planning, and client discussions.

• Research and recommend account adjustments, write-offs, workflow enhancements, and operational improvements with supporting analysis for leadership review.

• Support enterprise client audits, operational reviews, escalations, and strategic initiatives as assigned.

• Perform additional duties and special projects as assigned by leadership.

Minimum Requirements:

• A minimum of 2 years of hands-on experience with a proven track record in effectively managing the day-to-day functions of a billing and collections team, including reviewing, coding, and collecting professional services provided. Demonstrated proficiency in navigating the complexities of revenue cycle management within the healthcare industry is essential.

• A proactive change agent capable of driving organizational transformation and guiding teams through change management initiatives to propel the organization towards future success. Possesses strong leadership qualities and strategic vision to implement innovative solutions and adapt to evolving industry trends and regulations.

• Exceptional supervisory competencies, including demonstrated proficiency in leadership and team development, coaching, mentoring, and situational assessment skills. Proven track record of fostering a culture of continuous improvement and building high-performing teams that deliver exceptional results

• Proficient in utilizing a variety of software applications essential for revenue cycle management, including Google for Business, Microsoft Excel, Word, and other relevant tools and platforms. Familiarity with clearinghouses and other Software as a Service (SaaS) products used in the healthcare billing and collections process is highly desirable.

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Complimentary subscription to digital fitness classes and wellness content

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

HIPAA Requirements

All associates are required to comply with the Health Insurance Portability and Accountability Act (HIPAA) regulations regarding the protection of patient health information. This includes adherence to the organization’s Notice of Privacy Practices and HIPAA Privacy Policies and Procedures.

The specific statements provided in this job description are not exhaustive and may be subject to change based on evolving business needs. Associates may be required to perform additional duties as assigned.

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer’s explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees.

We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don’t hesitate to reach out to our HR department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CodePath is the largest educator of college computer science students in the country. We’ve trained over 40,000 students from 1,000+ universities, and our partners include Amazon, Google, and other leading technology companies. We’ve spent nearly a decade training the next generation of technical talent, and we just launched a $150M initiative with Anthropic, building one of the most ambitious AI workforce programs in the world.

We’re now expanding into new markets and scaling our team so we can move at the speed AI is transforming the workforce. People joining CodePath now will have the opportunity to help architect the next frontier of our work.

We believe technical skill is the fastest way to turn raw talent into real opportunity. We train the engineers the AI era runs on, building toward millions of learners, hundreds of millions in revenue, and billions in economic impact. If you want to own something and be part of a 0-to-1 journey at an organization moving at the speed of AI, this is the place to build it.

About the Role

Location: Remote, United States, Europe, Canada or LATAM

Role-Type: Full-Time

Reports To: VP of Engineering

Compensation: $170,000 to $190,000 per year for US based applicants. Adjusted contingent on location for applicants based in Canada, LATAM, and Europe.

CodePath’s educational programs run on our sophisticated learning platform, a set of Ruby-based applications with functionality spanning admissions, course delivery, grading, career coaching, and reporting.

We’re looking for a Staff Software Engineer who can lead at multiple levels at once: the architecture, the product direction, the team’s capacity, and the longer arc of where we’re going. You’ll move fluidly across the full technical stack, from infrastructure decisions to greenfield product work.

This is a high-ownership role. You’ll work directly with stakeholders to understand what students and staff actually need, participate in deciding what gets built, and then lead the execution. You won’t be handed a ticket queue. You’ll shape the work.

The ideal candidate for this role is a web engineer inspired by potential projects like these:

• Building brand-new functionality in Rails and beyond to create sophisticated and powerful new tools for our users and extend our reach to new kinds of learners we’ve never been able to serve before

• Reimagining core platform components as we migrate them from Sinatra to Rails

• Integrating AI/ML technology into our platform to support mastery-driven, adaptive learning

• Scaling a system that has helped tens of thousands of students to help hundreds of thousands more

Key Activities

• Architect and build web applications across Ruby on Rails, Sinatra/Padrino, and Django that directly support our mission

• Make consequential technical decisions on infrastructure, data modeling, API design, and emerging technologies with full ownership of the tradeoffs

• Set the code quality bar through reviews, architectural guidance, and constructive feedback

• Write automated tests that reflect real edge cases, not just coverage targets

• Identify performance bottlenecks and systemic issues before they become outages

• Mentor other engineers and raise the technical ceiling of the team

Qualifications

• 10+ years of software engineering experience, including at least 5 years with Ruby on Rails

• Familiarity with Claude Code or similar development tools and related best practices

• A systems-thinking orientation: you consider scalability, maintainability, and failure modes before writing a line of code

• Strong PostgreSQL and database design skills, including experience with complex queries, indexing strategies, and schema evolution

• Reasonable working familiarity with the full web stack, from infrastructure to CSS

• Demonstrated ability to lead technical decisions in a small, autonomous team environment

• Strong written and verbal communication. You can explain a technical tradeoff to a non-engineer without losing what actually matters

• Passion for education and desire to make a positive impact

Nice to haves

• Familiarity with higher education or edtech

• Direct experience working with LLMs and generative AI in production

• Familiarity with Docker, Ansible, and/or Terraform

• Experience deploying on GCP

Full-Time Employee Benefits:

This is a 100% remote position! CodePath prioritizes employee well-being with a competitive benefits package to support your health, financial security, and work-life balance.

• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program

• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection

• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)

• Professional Growth: $1,000 annual professional development stipend and home office setup support

• ​​Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt

• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings

Pay range

$170,000—$190,000 USD