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Sales Head of Investor Relations – Credit Fund at Xsolla

Leads capital raising for a credit fund by cultivating and managing relationships with institutional investors, family offices, and LP decision-makers.

Lead Posted about 15 hours ago RemoteFirstJobs Product
What this role involves

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla’s Capital Markets team covers investor relations across all of the company’s strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

LP Relationships and Origination

  • Bring and grow the network: activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions.
  • Engage principals: represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor’s mandate and ticket size.
  • Source and qualify the wider funnel: from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit.
  • Steward each relationship through diligence, negotiation, and commitment — and after the close, as the foundation of the fund’s long-term LP base.

Follow-Through and Pipeline Discipline

  • Drive follow-through from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale.
  • Prepare and send investor outreach and follow-ups; capture meeting notes, next steps, and commitment tracking after every interaction.
  • Maintain clean CRM reporting: pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP.
  • Provide regular internal fund progress reporting to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales.

Fundraising Materials and Messaging

  • Support and continuously improve investor materials: pitch deck, FAQs, data room, and meeting-specific talking points.
  • Refine LP messaging, fund thesis, objection handling, and investor segmentation based on live market feedback.
  • Write concise, institutional-quality investor emails, follow-ups, and presentation language.

Diligence and Fund Setup Support

  • Coordinate LP diligence requests across internal Xsolla teams, external advisors, legal, finance, and leadership.
  • Support fund setup workstreams: data room preparation and upkeep, reporting readiness, and document management.
  • Collect and synthesize investor feedback on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design.

Cross-Product Fundraising Support

  • As capacity allows, extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team.

Qualifications and Skills

Experience

  • 7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising.
  • An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role.
  • A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle.
  • Direct exposure to private credit or first-time fund raises is a strong plus.

Skills and Competencies

  • Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision.
  • Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline.
  • Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads.
  • The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer.
  • Sound judgment and discretion when handling sensitive fund and investor information.
  • Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred.

Education and Credentials

  • A bachelor’s degree in finance, economics, business, or a related field is preferred.
  • CFA / CAIA or relevant securities licenses are viewed favorably but not required.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following:

  • Criminal history check
  • Employment verification
  • Education verification
  • Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

  • Handling sensitive financial information and supporting fund analytics, financial models, and deal data
  • Accessing confidential company data
  • Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Regional Sales Director, APAC (Hybrid) at Telnyx

Regional Sales Director leads APAC sales team, manages P&L, coaches account executives, and builds outbound pipeline across Asia-Pacific markets.

Lead Hybrid Posted about 15 hours ago RemoteFirstJobs Product
What this role involves

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

  • Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
  • Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
  • Build a culture of accountability, continuous improvement, and execution
  • Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

  • Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
  • Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
  • Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
  • Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

  • Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
  • Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
  • Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

  • Own and execute strategies to acquire new logos across mid-market and enterprise segments
  • Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
  • Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
  • Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

  • Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
  • Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
  • Maintain forecast accuracy within 10–15% across consecutive quarters
  • Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

  • Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
  • Advocate for APAC resources, product investment, and market-specific needs with HQ
  • Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

  • Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
  • Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
  • Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

  • Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
  • Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
  • Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

  • 8+ years in B2B technology sales, with 4+ years in a team leadership role
  • Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
  • Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
  • Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
  • Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
  • Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
  • Forecast accuracy within 15% for multiple consecutive quarters
  • Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
  • Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
  • Professional fluency in English

Preferred:

  • Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
  • Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
  • Partner/channel experience in APAC markets
  • Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
  • Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

  • A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
  • Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
  • A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
  • Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
  • A first-time manager learning on the job—the team needs an experienced coach now
  • A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
  • The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Read the full description
Sales Head of Investor Relations – Credit Fund at Xsolla

Build and manage LP relationships, originate capital commitments, and steward investors through diligence for a private credit fund focused on gaming businesses.

Lead Posted about 15 hours ago RemoteFirstJobs Product
What this role involves

ABOUT THE OPPORTUNITY

Xsolla is seeking a Head of Investor Relations for the Xsolla Credit Fund, whose primary mandate is LP capital raising. While Xsolla’s Capital Markets team covers investor relations across all of the company’s strategic vehicles, this role is dedicated to the credit fund. Over time the role will also support fundraising for other Xsolla investment products, but the credit fund remains the primary focus.This is a relationship-led role. We are looking for someone who brings an established network of LP relationships — family offices, credit and alternatives allocators, funds of funds, and institutions — and who can open doors, engage principals, and personally steward investors from first conversation through diligence to commitment.

ABOUT US

Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.

Beyond its core commerce platform, Xsolla is building a private credit fund that lends to video game studios and gaming businesses, underwritten with a data advantage no traditional lender has: Xsolla’s own payments telemetry across thousands of games. The fund is in its capital formation phase and is led by Stan Rudoi, Chief Credit Officer. This is a ground-floor opportunity to help raise a first-time fund inside a profitable, global gaming-commerce company, alongside the broader Xsolla capital markets ecosystem (Xsolla Funding Club, Xsolla SPAC 1 — Nasdaq: XSLLU, and other strategic vehicles).

For more information, visit xsolla.com.

Responsibilities

LP Relationships and Origination

  • Bring and grow the network: activate your existing LP relationships and originate new ones across family offices, credit and alternatives allocators, funds of funds, and institutions.
  • Engage principals: represent the fund credibly with decision-makers and investment committees, and match opportunities to each investor’s mandate and ticket size.
  • Source and qualify the wider funnel: from conferences, investor databases, introductions, Xsolla contacts, and external research — qualified and prioritized by mandate fit.
  • Steward each relationship through diligence, negotiation, and commitment — and after the close, as the foundation of the fund’s long-term LP base.

Follow-Through and Pipeline Discipline

  • Drive follow-through from first contact to meeting, diligence, soft interest, and closed commitment — no lead goes stale.
  • Prepare and send investor outreach and follow-ups; capture meeting notes, next steps, and commitment tracking after every interaction.
  • Maintain clean CRM reporting: pipeline status, activity, outcomes, blockers, priorities, and weekly progress — so leadership always knows conversion rates, stage aging, and next actions per LP.
  • Provide regular internal fund progress reporting to Xsolla leadership via Slack and other internal tools. A junior IR hire will take on pipeline operations as the raise scales.

Fundraising Materials and Messaging

  • Support and continuously improve investor materials: pitch deck, FAQs, data room, and meeting-specific talking points.
  • Refine LP messaging, fund thesis, objection handling, and investor segmentation based on live market feedback.
  • Write concise, institutional-quality investor emails, follow-ups, and presentation language.

Diligence and Fund Setup Support

  • Coordinate LP diligence requests across internal Xsolla teams, external advisors, legal, finance, and leadership.
  • Support fund setup workstreams: data room preparation and upkeep, reporting readiness, and document management.
  • Collect and synthesize investor feedback on fund terms, structure, risk-return profile, reporting, and allocation preferences to inform fund design.

Cross-Product Fundraising Support

  • As capacity allows, extend the same funnel discipline and materials support to other Xsolla investment products and strategic vehicles, in coordination with the Capital Markets team.

Qualifications and Skills

Experience

  • 7+ years in investor relations, placement, private funds, investment banking, private credit, venture capital, private equity, family office, or institutional fundraising.
  • An established, referenceable network of LP relationships — family offices, credit and alternatives allocators, funds of funds, or institutions — that you can activate for a first-time fund. This is the core requirement for the role.
  • A track record of raising institutional capital, with a strong understanding of LP fundraising mechanics: fund materials, diligence processes, investor segmentation, and the private fund lifecycle.
  • Direct exposure to private credit or first-time fund raises is a strong plus.

Skills and Competencies

  • Excellent business English; able to write concise investor emails, follow-ups, FAQs, and presentation language without supervision.
  • Strong Excel / Google Sheets, CRM, tracking, reporting, and project management discipline.
  • Commercial, structured, responsive, and able to manage many parallel investor conversations without dropping threads.
  • The gravitas and credibility to engage principals, investment committees, and senior allocators as a peer.
  • Sound judgment and discretion when handling sensitive fund and investor information.
  • Interest in gaming, fintech, private credit, alternative investments, or digital platforms preferred.

Education and Credentials

  • A bachelor’s degree in finance, economics, business, or a related field is preferred.
  • CFA / CAIA or relevant securities licenses are viewed favorably but not required.

Benefits

We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.

Equal Employment Opportunity Statement

Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Criminal History Consideration

For the Head of Investor Relations – Credit Fundposition, we will conduct a background check that may include the following:

  • Criminal history check
  • Employment verification
  • Education verification
  • Credit history check

Relevance to Job Responsibilities

The background check is relevant to this position because of the following role responsibilities:

  • Handling sensitive financial information and supporting fund analytics, financial models, and deal data
  • Accessing confidential company data
  • Ensuring compliance with regulatory requirements

Rights Under the Fair Chance Act

Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact [email protected].

By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this Xsolla Privacy Notice for Job Applicants . Please direct any inquiries regarding your data privacy to [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Read the full description
Sales Regional Sales Director, APAC (Hybrid) at Telnyx

Regional Sales Director leads APAC sales team, builds outbound pipeline, coaches account executives toward quota, and owns full P&L across Asia-Pacific markets.

Lead Hybrid Posted about 15 hours ago RemoteFirstJobs Product
What this role involves

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

  • Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
  • Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
  • Build a culture of accountability, continuous improvement, and execution
  • Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

  • Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
  • Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
  • Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
  • Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

  • Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
  • Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
  • Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

  • Own and execute strategies to acquire new logos across mid-market and enterprise segments
  • Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
  • Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
  • Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

  • Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
  • Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
  • Maintain forecast accuracy within 10–15% across consecutive quarters
  • Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

  • Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
  • Advocate for APAC resources, product investment, and market-specific needs with HQ
  • Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

  • Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
  • Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
  • Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

  • Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
  • Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
  • Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

  • 8+ years in B2B technology sales, with 4+ years in a team leadership role
  • Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
  • Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
  • Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
  • Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
  • Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
  • Forecast accuracy within 15% for multiple consecutive quarters
  • Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
  • Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
  • Professional fluency in English

Preferred:

  • Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
  • Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
  • Partner/channel experience in APAC markets
  • Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
  • Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

  • A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
  • Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
  • A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
  • Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
  • A first-time manager learning on the job—the team needs an experienced coach now
  • A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
  • The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Read the full description
Sales Regional Sales Director, APAC (Hybrid) at Telnyx

Regional Sales Director leads APAC sales team, builds outbound pipeline, coaches account executives, and owns regional P&L across multiple markets.

Lead Hybrid Posted about 15 hours ago RemoteFirstJobs Product
What this role involves

About Telnyx

Telnyx is an industry leader that’s not just imagining the future of global connectivity—we’re building it. From architecting and amplifying the reach of a private, global, multi-cloud IP network , to bringing hyperlocal edge technology right to your fingertips through intuitive APIs, we’re shaping a new era of seamless interconnection between people, devices, and applications.

We’re driven by a desire to transform and modernize what’s antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we’re proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.

Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We’re currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.

The Role

As we continue to expand across the Asia-Pacific region, we’re seeking a results-driven Regional Sales Director to lead our APAC sales organization. You’ll take the foundation we’ve built in ANZ and scale it into Singapore and broader APAC—building an outbound-first culture in a region where inbound doesn’t exist, coaching early-stage AEs into quota-carrying killers, and navigating the most diverse sales territory on the planet.

This is a player-coach role. You’ll be as comfortable rolling up your sleeves in deals as you are leading a team toward aggressive growth goals. You’ll own the full P&L of the region—bookings, pipeline coverage, team productivity, and ramp—and serve as Telnyx’s evangelist across APAC markets.

This is a build, not a manage. Expect to be hands-on for the first 12 months.

What You’ll Do

Team Leadership & Development

  • Inherit, assess, and develop a team of 4 AEs and 4 BDRs based in Sydney, scaling to 8 AEs by 2027
  • Run regular deal clinics, call reviews, and role-plays—coach from the call recording, not the dashboard
  • Build a culture of accountability, continuous improvement, and execution
  • Hire, onboard, and mentor AEs and BDRs in the APAC market; build a pipeline of candidates before reqs open

Outbound Pipeline Engine

  • Build a prospecting engine that generates predictable pipeline across ANZ, Singapore, Japan, and broader APAC
  • Structure BDR→AE handoffs with measurable conversion targets (60%+ SQO-to-Stage-1)
  • Achieve and maintain 3x+ pipeline coverage—not by inflating pipeline, but by building it
  • Develop market-specific prospecting playbooks (ANZ, Singapore, Japan, Southeast Asia)

Multi-Country APAC Strategy

  • Segment APAC into Tier 1 (ANZ, Singapore—active selling), Tier 2 (Japan, Hong Kong—relationship building), and Tier 3 (India, Southeast Asia—future investment)
  • Navigate distinct buying cultures: direct ANZ, relationship-first Japan, price-sensitive Southeast Asia, volume-driven India
  • Understand competitive landscapes per market (Twilio in ANZ/Singapore, NTT/KDDI in Japan, Singtel in Singapore, Tata in India) and adjust the pitch accordingly

Go-to-Market Execution

  • Own and execute strategies to acquire new logos across mid-market and enterprise segments
  • Equip the team to sell across Telnyx’s full product ecosystem—voice, messaging, networking, storage, and AI-powered communications
  • Champion Telnyx’s AI-powered offerings (Voice AI, real-time transcription, LLM inference) as part of comprehensive deals
  • Build and leverage partner/channel relationships in markets where partners are the primary route to market (Japan, Southeast Asia)

Forecasting & Revenue Discipline

  • Deliver accurate pipeline reporting and forecasting via Salesforce, with strong focus on opportunity hygiene and conversion metrics
  • Enforce MEDDPICC discipline—inspect evidence at each stage, not just check the box
  • Maintain forecast accuracy within 10–15% across consecutive quarters
  • Run a weekly pipeline review that’s 30 minutes, not 2 hours

Cross-Functional Partnership

  • Collaborate closely with Pre-Sales, Marketing, Customer Success, Partnerships, and BDR teams to create an integrated revenue engine
  • Advocate for APAC resources, product investment, and market-specific needs with HQ
  • Push back on HQ priorities when APAC reality demands it, in a way that builds trust

Field Evangelism & Market Presence

  • Act as a Telnyx evangelist across APAC—at regional conferences, industry events, customer sessions, and partner ecosystems
  • Build inbound gravity through presence: keynotes, partner co-marketing webinars, customer advisory dinners
  • Run internal enablement sessions ensuring every AE can sell across the full product portfolio with equal fluency

Rapid Domain Mastery

  • Get on top of Telnyx’s product portfolio and market constraints fast—understand SIP trunking, TeXML vs. Call Control, USD pricing implications, and what Telnyx can and can’t do in each APAC market
  • Layer in process during natural cadences, not as a multi-week reorg that pulls reps off the phones
  • Build revenue strategy around reality, not assumptions from a previous company

What We’re Looking For

Required:

  • 8+ years in B2B technology sales, with 4+ years in a team leadership role
  • Has managed a team of 4+ quota-carrying AEs (not just BDRs/SDRs)
  • Multi-country APAC experience—has sold or led teams across at least 3 APAC markets with distinct buying cultures
  • Currently based in Sydney, or willing to relocate (this is an in-office role 3–4 days/week with the team—not remote, not Singapore-based)
  • Has built an outbound pipeline engine from scratch—didn’t inherit a brand that generates inbound
  • Has implemented and enforced a structured qualification framework (MEDDPICC, MEDDIC, or similar) across a team
  • Forecast accuracy within 15% for multiple consecutive quarters
  • Has hired 5+ AEs/BDRs in the APAC market and can discuss the local talent landscape
  • Has operated lean—led teams through real constraints (thin SE coverage, time zone isolation from HQ, limited budget) and found creative solutions instead of using them as excuses
  • Professional fluency in English

Preferred:

  • Experience selling CPaaS, UCaaS, telecom, cloud infrastructure, or developer-platform products
  • Has scaled a sales team from <6 to 8+ reps and knows what breaks when you double a team
  • Partner/channel experience in APAC markets
  • Familiarity with tools such as Salesforce, Salesloft, Slack, Openclaw, Hermes Agent
  • Experience with AI-powered communications technologies (Voice AI, real-time transcription, LLM inference)

What We’re Not Looking For

  • A strategy-only leader who doesn’t coach deals—this team needs hands-on coaching, not another deck
  • Someone who’s only succeeded in one APAC country—APAC is too diverse for single-market experience
  • A big-company leader who needs a full bench (marketing team, SE team, RevOps, enablement)—Telnyx APAC is lean
  • Someone who treats “APAC is different” as an excuse—it is different, but great leaders adapt and execute, not hide behind it
  • A first-time manager learning on the job—the team needs an experienced coach now
  • A leader who can’t operate without frequent HQ access—APAC requires independent decision-making
  • The process-first director who spends weeks writing playbooks while the team stops closing deals—process should enable selling, not pause it

#LI-RH1

Read the full description
Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Sales manager leads and coaches a team of outside sales representatives through full-cycle B2B sales while developing processes, playbooks, and leveraging AI tools for coaching and performance optimization.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

Read the full description
Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Lead and coach a team of outside sales representatives through full-cycle B2B sales while developing processes, mentoring reps, and leveraging AI tools for sales optimization.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

Read the full description
Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Sales manager leads and coaches a team of outside sales representatives through full-cycle B2B sales while leveraging AI tools to improve team performance and sales processes.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

Read the full description
Sales Sales Manager (Outside Sales | MSP & IT Services) at Pavago

Lead and coach a team of outside sales reps through full-cycle B2B sales while developing processes, managing pipeline, and leveraging AI tools to improve team performance.

Lead Remote Posted 1 day ago RemoteFirstJobs Product
What this role involves

Sales Manager (Outside Sales | MSP & IT Services)

Position Type: Full-Time, Remote

Location: Remote (must have real-time overlap with U.S. Eastern business hours)

Reports To: CEO

About the Role

At Pavago, one of our clients is hiring an experienced Sales Manager to lead and coach a team of Outside Sales Representatives (OSRs) through the complete B2B sales cycle.

This is not an SDR management role.

Instead of focusing solely on prospecting activity, you’ll own the entire sales motion—from pipeline generation and discovery through presentations, negotiations, closing, and account development—while coaching your team to consistently improve performance.

We’re looking for a leader who has personally carried a quota, built pipeline, closed deals, and understands what it takes to succeed in consultative B2B sales. If you’ve successfully transitioned from top-performing salesperson to hands-on sales leader and enjoy developing high-performing teams, this role is an excellent fit.

What You’ll Own

Full-Cycle Sales Leadership

  • Lead and coach Outside Sales Representatives across the complete sales cycle.

  • Support reps through:

    • Prospecting
    • Pipeline generation
    • Qualification
    • Discovery
    • Solution presentations
    • Objection handling
    • Negotiation
    • Closing
    • Account nurturing
  • Drive consistent execution of the sales process while improving win rates and sales effectiveness.

Sales Coaching & Team Development

  • Coach both experienced and junior sales representatives.
  • Conduct live coaching sessions during customer calls.
  • Review recorded calls and provide actionable feedback.
  • Help reps improve discovery, positioning, negotiation, and closing skills.
  • Build a culture of continuous learning and accountability.

Sales Process & Playbook Development

  • Develop, refine, and document scalable sales processes.
  • Create structured playbooks, coaching guides, and best practices.
  • Standardize sales methodologies across the team.
  • Continuously improve workflows based on performance data and market feedback.

AI-Driven Sales Management

  • Leverage AI tools to improve coaching, sales execution, and operational efficiency.

  • Build and manage workflows using tools such as:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Analyze sales calls, pipeline data, and team performance using AI.

  • Use AI to create and continuously improve sales documentation and playbooks.

Pipeline & Performance Management

  • Monitor pipeline health and forecasting accuracy.
  • Conduct pipeline reviews and deal strategy sessions.
  • Identify risks, bottlenecks, and opportunities.
  • Ensure CRM data remains accurate and up to date.
  • Track key sales metrics and coach toward continuous improvement.

Cross-Functional Collaboration

  • Partner with leadership to align sales strategy and business goals.
  • Share customer feedback and market insights with internal teams.
  • Support ongoing improvements to messaging, positioning, and sales enablement.

Requirements

Must-Have Qualifications

Experience

  • Proven experience managing full-cycle B2B sales teams.
  • Demonstrated success leading Outside Sales Representatives—not just SDR or appointment-setting teams.
  • Personal experience carrying a sales quota and closing complex B2B deals.
  • Experience generating your own pipeline, running discovery calls, presenting solutions, negotiating, and closing business.

Industry Knowledge

  • Strong background in Managed Service Providers (MSP) or IT Services is highly preferred.
  • Solid understanding of consultative technology sales processes.

AI & Technology

  • Hands-on experience using AI tools within daily sales operations.

  • Comfortable working with:

    • Claude Projects
    • Claude Code
    • Claude Cowork
  • Ability to use AI for:

    • Sales coaching
    • Pipeline analysis
    • Playbook creation
    • Process optimization

Leadership & Communication

  • Strong coaching, mentoring, and leadership abilities.
  • Experience writing and improving sales playbooks and processes.
  • Excellent verbal and written English communication skills.
  • Native or near-native English proficiency strongly preferred.
  • Availability to work during U.S. Eastern business hours.

Nice-to-Have

  • Experience selling or managing sales teams within:

    • Managed IT Services
    • Cybersecurity
    • Cloud Solutions
    • Professional Services
  • Experience building high-performing remote sales teams.

  • Familiarity with modern CRM platforms and sales analytics tools.

  • Experience implementing AI-driven sales enablement strategies.

What Makes You a Strong Fit

  • Proven full-cycle B2B sales leader.
  • Strong consultative selling mindset.
  • Excellent coach who develops people through structured feedback.
  • Process-oriented while remaining adaptable.
  • Comfortable balancing live coaching with asynchronous development.
  • Curious, technology-driven, and enthusiastic about AI.
  • High ownership, accountability, and continuous improvement mindset.

What a Typical Day Looks Like

  • Review pipeline health and forecast opportunities.
  • Conduct live coaching sessions with sales representatives.
  • Join discovery calls and deal strategy discussions.
  • Review recorded sales calls and provide coaching.
  • Develop and improve sales playbooks using AI tools.
  • Analyze sales metrics and identify coaching opportunities.
  • Collaborate with leadership on sales strategy and process improvements.

In short: You build high-performing sales professionals by coaching every stage of the sales cycle while continuously improving the team’s processes, tools, and performance.

Key Metrics for Success (KPIs)

  • Team quota attainment.
  • Pipeline growth and health.
  • Opportunity-to-close conversion rate.
  • Sales cycle efficiency.
  • Forecast accuracy.
  • CRM hygiene and pipeline management.
  • Rep development and coaching effectiveness.
  • Adoption of sales processes and playbooks.

Why Join Us?

  • Lead a full-cycle B2B sales organization.

  • Work directly with executive leadership.

  • High ownership over sales performance and coaching.

  • Opportunity to shape sales processes using modern AI tools.

  • Fully remote work environment with real business impact.

  • Clear growth path into:

    • Director of Sales
    • Head of Sales
    • VP of Sales
    • Revenue Leadership

Interview Process

  1. Initial Phone Screen
  2. Spark Hire Intro Video (3–5 minutes)
  3. Sales Leadership & Coaching Interview
  4. Client Interview with CEO
  5. Offer & Onboarding

What Happens After You Apply

Right after you apply, you’ll receive an email invitation from Spark Hire to record your Intro Video. This short, self-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.

Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.

Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.

Please keep an eye on both your inbox and spam folder for your Spark Hire invitation after submitting your application.

Apply Now

If you’re an experienced Sales Manager who has successfully led full-cycle B2B sales teams, thrives on coaching consultative selling, embraces AI-powered sales management, and wants to help build a high-performing sales organization, we’d love to hear from you. Apply today and play a key role in driving revenue growth while developing the next generation of top-performing sales professionals.

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Sales Marketing Partnerships Lead at OnePay

Leads partnership strategy and execution, identifies and structures brand/distribution partnerships, negotiates agreements, and manages a strategic partner portfolio to drive business growth.

Lead Posted 1 day ago RemoteFirstJobs Product
What this role involves

About OnePay

OnePay is the consumer fintech trusted by millions of Americans to make money better.

Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast.

We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers.

We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining.

But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are:

  • Ready to run

  • Hungry and driven by urgency

  • Exceptional at what they do, with low ego

  • Comfortable operating in motion

The Role

As the Marketing Partnerships Lead at OnePay, you will lead the strategy and execution of who we partner with, how we show up in culture, and how we scale our brand and business through trusted partners. You will:

  • Define and own OnePay’s partnerships strategy — identifying, prioritizing, and structuring the brand, distribution, and cultural partnerships that drive the greatest business and brand impact

  • Lead negotiation and execution of partnership agreements, from initial outreach through deal structuring, contracting, and launch

  • Shape how OnePay shows up in culture, building relationships with brands, media, and cultural institutions that extend our reach and relevance

  • Manage and grow a portfolio of strategic partners, ensuring each relationship delivers measurable value for OnePay, our customers and our partners

  • Collaborate cross-functionally with Marketing, Product, Legal, and Executive teams to bring partnerships to life and ensure seamless execution

  • Analyze partnership performance and use data to inform investment decisions, renewals, and future partner selection

  • Build AI native strategies for partner research, outreach, and execution

You Bring

  • 10+ years of experience in partnerships, brand marketing, or business development in a B2C or fintech environment

  • Hands-on experience sourcing, negotiating, and managing high-impact brand or distribution partnerships

  • Strong strategic and analytical skills with experience evaluating partnership ROI and business impact

  • A sharp cultural instinct and proven ability to identify partners and moments that build brand relevance

  • Experience working cross-functionally with marketing, legal, product, and executive stakeholders

  • AI fluency in daily workflows

  • Drive and proactivity - everyone here is a builder and executor

What We Offer

  • Competitive base salary, stock options, and health benefits from Day 1

  • 401(k) plan with company match

  • Remote-friendly (US), flexible time off (FTO), and opportunities for growth

  • A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process

  • Initial Interview with Talent Partner

  • Technical or Hiring Manager Interview

  • Team Interview

  • Executive Interview

  • Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

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Sales Area Sales Director, Strategic

Drives strategic sales initiatives and revenue growth across assigned territories, managing key accounts and closing enterprise deals.

Lead Posted 1 day ago Jobicy AI
What this role involves
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to...
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Sales Principal Channel Account Manager

Manages strategic channel partnerships and accounts to drive revenue growth and market expansion.

Lead Posted 1 day ago Himalayas
What this role involves
Our world is transforming, and PTC is leading the way.
Read the full description
Sales Area Sales Director, Strategic

Area Sales Director leads strategic sales initiatives and manages regional revenue growth for enterprise identity and security solutions.

Lead Posted 1 day ago Jobicy AI
What this role involves
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to...
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Sales Director, Platform and AI Sales

Leads enterprise sales efforts for platform and AI products, managing high-value client relationships and revenue growth.

Lead Posted 1 day ago Jobicy AI
What this role involves
About League League is one of the fastest-growing technology companies in Canada and the leading healthcare experience platform. Getting healthcare is often the easy part — finishing it is where...
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Sales Sales Director – Executive Search

Leads sales efforts for executive search services, manages client relationships, and drives revenue through recruitment placements.

Lead Remote Posted 2 days ago Jobicy AI
What this role involves
Sales Director – Executive Search Growth – Director Location: Remote (see list of approved locations) Type: Full-Time Compensation: $100-120k base + $100-120k commission variable (uncapped), $220k OTE The Position can...
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Sales Sales Director – Executive Search

Leads sales efforts for executive search services, managing client relationships and closing high-value placements with uncapped commission potential.

Lead Remote Posted 2 days ago Jobicy AI
What this role involves
Sales Director – Executive Search Growth – Director Location: Remote (see list of approved locations) Type: Full-Time Compensation: $100-120k base + $100-120k commission variable (uncapped), $220k OTE The Position can...
Read the full description
Sales Customer Growth, Director

Leads customer growth initiatives and revenue expansion strategy for a branded resale platform serving major retail brands.

Lead Posted 2 days ago Jobicy AI
What this role involves
At Archive, we believe great products should live many lives. We build the technology that powers branded resale for some of the world’s most beloved companies, including Lululemon, The North...
Read the full description
Sales Sales Director – Executive Search

Sales Director leads new business development and client acquisition for executive search services with uncapped commission potential.

Lead Remote Posted 2 days ago Jobicy AI
What this role involves
Sales Director – Executive Search Growth – Director Location: Remote (see list of approved locations) Type: Full-Time Compensation: $100-120k base + $100-120k commission variable (uncapped), $220k OTE The Position can...
Read the full description
Sales Provider Sales & Operations Manager (Call Center Management) at Henry Schein One

Manages provider sales teams and operations to drive revenue growth, enrollment, and adoption across dental practice programs while optimizing performance metrics.

Lead Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Shape what’s next in dental technology

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

The Provider Sales & Operations Manager is responsible for owning and driving revenue targets across DentalPlans.com’s provider-facing programs. This role leads sales performance, provider success, and operational execution across the provider lifecycle, converting provider interactions into enrolled, engaged, and producing practices. A key focus is expanding provider participation, increasing program adoption, strengthening provider relationships, and identifying growth opportunities that enhance value for practices and patients. The ideal candidate is a revenue-oriented operator who combines analytical rigor with the ability to build, unify, and scale provider-facing teams in a fast-paced, performance-driven environment.

This position is Remote within the United States with up to 10% travel as needed.

What you will do:

Operations & Performance Management

  • Oversee daily, weekly, and monthly execution plans across Provider Programs including marketing and operations to meet sales, quality, and service targets.

  • Drive provider enrollment growth, production and program adoption through targeted sales strategies, performance management and continuous optimization

  • Monitor and drive team metrics and business trends; proactively identify performance gaps, root causes, and corrective actions.

  • Develop and execute operational improvement strategies that increase provider satisfaction, retention and service effectiveness

  • Design and launch a tiered provider recognition program that differentiates high-performing practices, with structured benefits, engagement touchpoints, and retention strategies tailored to each tier.

  • Manage the BPO vendor relationship for Provider Care, including performance reviews, SLA adherence, and continuous improvement initiatives.

  • Develop and manage a provider retention program for at-risk practices considering opt-out, including proactive outreach, education on member impact, and value reinforcement strategies to reduce practice churn.

  • Manage internal workflows and escalation paths across inbound and outbound functions; identify opportunities to reduce handle time, improve first-contact resolution, and resolve service or operational issues that impact provider or member experience.

  • Manage cross-functional partnerships supporting provider data feeds, fee schedule management, provider maintenance, and data accuracy initiatives.

  • Conduct regular QA and call reviews across both inbound and outbound functions; calibrate quality standards and adjust training as needed.

  • Prepare and present weekly, monthly, and quarterly performance reporting, business insights and leadership updates.

Provider Marketing Program (Sales)

  • Lead, coach, and develop the PMP Team Lead and outbound agent team to achieve and exceed revenue and enrollment targets, including referral production and program growth goals

  • Continuously refine the sales programs including messaging frameworks, competitive counter-tactics, and product education tailored to dental practices.

  • Institutionalize consistent brand and value proposition messaging across all outbound sales touchpoints.

  • Identify high-value practice opportunities and lead targeted outreach or re-engagement initiatives to increase new membership recommendations.

  • Oversee recruitment, onboarding, and training for the PMP team; serve as the point-person for new hire ramp programs.

  • Manage and optimize commission and incentive programs for agents.

  • Ensure dentist list integrity; refine data collection processes and target criteria to improve outreach efficiency.

Provider Care (Inbound Operations)

  • Oversee the BPO-managed Provider Care team, which handles inbound calls from dental practices related to eligibility verification, plan information, fee schedules, and practice data updates.

  • Define and enforce service standards, response time targets, and quality benchmarks for inbound provider interactions.

  • Ensure that dental office inquiries across all communication channels are responded to within established SLA windows.

  • Define and operationalize the Provider Care-to-PMP enrollment pipeline as a core revenue driver including handoff workflows, CRM requirements, quality standards for warm transfers and conversion metrics.

Cross-Functional Collaboration & Strategy

  • Partner with Product Marketing to align provider outreach with broader campaigns, develop spiffs, and support lead movement through the funnel.

  • Establish and manage a dentist advisory board to collect actionable feedback, validate program value, and inform ongoing

  • Maintain a continuous feedback loop with Product to surface provider and practice pain points that inform roadmap decisions.

  • Define and oversee tradeshow and practice outreach strategies, including event selection, targeting, performance goals and post-event follow-up activities.

  • Evaluate and optimize CRM capabilities across the Provider functions, identifying opportunities to improve lead tracking, enrollment attributions, field activities, streamlined workflows and operational efficiency.

  • Identify trends impacting provider-facing operations and make data-driven recommendations to reduce friction and improve outcomes.

  • Maintain deep expertise in dental savings plans, provider strategies, market trends and provider facing programs.

  • Serve as voice of the provider by identifying trends, feedback and operational pain points and partnering with Product and Product Marketing and other areas of the business to improve the provider and member experience

What we are looking for:

  • Typically, a bachelor’s degree or global equivalent in related discipline. Master’s degree or global equivalent a plus.

  • Typically, 10 or more years of increasing responsibility and complexity in terms of any applicable professional experience; 1 or more years of management experience.

  • Strong management and leadership skills and ability to attract, retain, motivate, develop and mentor team members for high performance.

  • Outstanding verbal and written communication skills and ability to resolve disputes effectively.

  • Excellent presentation and public speaking skills.

  • Excellent independent decision making, analysis and problem solving skills.

  • Understand and act on financial information that contributes to business profitability.

  • Ability to plan and manage successful projects; understand available resources, develop timeline, budget, assign tasks and areas of responsibility.

  • Lead team(s) to achieve company goals in creative and effective ways.

  • Excellent planning and organizational skills and techniques.

  • Communicate effectively with senior management.

  • Good negotiating skills and ability to effectively manage outsourced relationships.

  • Ability to influence, build relationships, understand organizational complexities and manage conflict.

  • Broad professional and managerial skills with a good understanding of industry practices and company policies and procedures.

  • Ability to lead virtual teams.

  • Demonstrated ability to manage metrics-driven sales and service operations, including KPI design, performance tracking, and agent coaching

  • Experience managing or overseeing BPO or outsourced contact center relationships

  • Ability to analyze data from multiple sources, identify trends and inconsistencies, and develop action plans for improvement

  • Experience designing and managing commission and incentive programs for outbound agents

  • Familiarity with eligibility verification processes or provider data management in a healthcare or dental context a plus

  • Experience with digital marketing, value-based content development, and dentist-facing sales and service

  • Strong project management skills, with the ability to orchestrate, prioritize, and execute multiple initiatives

  • Knowledge of customer segmentation, relational database concepts, and reporting systems

  • Strong analytical, quantitative, and reasoning skills

  • Ability to multi-task and perform well under pressure in a fast-paced, target-driven environment

  • Strong leadership and coaching skills, including experience developing frontline team leads

What will set you apart:

  • Master’s degree or global equivalent a plus.
  • Good understanding of industry practices
  • 5+ years of Customer Success or account management experience

What you’ll gain as a #TeamSchein member

The posted range for this position is $105,000-$120,000 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus target not reflected in the range.

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Read the full description
Sales Team Lead, Provider Sales (Call Center) at Henry Schein One

Lead and coach a team of 6-8 sales agents to drive provider enrollment and practice production while managing performance metrics and field engagement.

Lead Remote Posted 3 days ago RemoteFirstJobs Product
What this role involves

Shape what’s next in dental technology

Join Henry Schein One!

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do. Your ideas fuel innovation that enhances patient care and drives real results for practices.

We don’t just talk about impact; we build it! Backed by a trusted reputation, our leaders foster an inclusive and supportive environment where we stay solely focused on our mission, empowering you to think boldly, collaborate creatively, and grow. We have high expectations for performance and delivering results; as part of a winning team, you’ll work hard, challenge the status quo, and bring a growth mindset. Here, your strengths are recognized, your development matters, and your wins celebrated.

The Provider Sales Team Lead is responsible for leading, coaching, and developing a team of Provider Marketing Agents while supporting provider enrollment growth through field sales, practice outreach, trade shows, and industry events. This role serves as the day-to-day leader of the Provider Marketing Program (PMP) team, driving performance through coaching, training, performance analytics, agent development and direct field engagement with dental practices. The ideal candidate is a results-oriented sales leader with strong communication, coaching, and analytical skills who can leverage data and field insights to drive team performance and business growth.

This position is Remote within the United States with up to 10% travel as needed.

What you will do:

Team Leadership & Daily Operations

  • Lead, coach, and develop a team of 6–8 Provider Marketing Agents to achieve enrollment, referral production, quality activity, and practice production targets.

  • Drive achievement of goals through performance management, coaching, accountability, and continuous development and monitoring of key performance metrics.

  • Conduct regular one-on-ones, call reviews, team huddles, and coaching sessions to improve sales effectiveness and performance.

  • Conduct quality assurance reviews, monitor adherence to sales standards, and implement corrective action plans as needed.

  • Serve as the primary escalation point for provider, practice, and agent issues requiring leadership intervention.

  • Participate in recruiting, onboarding, and training new team members and support agent ramp-up activities.

  • Leverage performance data and sales analytics to identify trends, improve agent effectiveness, and drive achievement of sales and production goals.

  • Lead the onboarding and sales training to the agent team on messaging frameworks, competitive counter-tactics, and product education.

  • Own new practice activation: ensure newly enrolled practices consistently recommend dental savings plans to patients and progress to active production status, with accountability for tracking activation milestones and coaching agents on practice engagement strategies.

Field Sales & Practice Development

  • Execute an approved field call pattern and submit activity reports with emphasis on driving enrollment and referral production.

  • Identify high-value practices within territory for targeted outreach and re-engagement, and coordinate follow-up with the agent team.

  • Conduct in-office visits to dental practices to promote the DentalPlans.com Provider Marketing Program, strengthen practice relationships, and increase program participation.

  • Enroll new dental practices into the Provider Marketing Program and train office staff on presenting dental savings plans to uninsured patients.

  • Execute field outreach strategies and document activities, opportunities, and results within CRM systems.

  • Gather field intelligence, provider feedback, and competitive insights to support program enhancements and business strategy.

Tradeshow & Event Execution

  • Represent DentalPlans.com at key dental industry tradeshows and events to generate leads, enroll new practices, and increase program awareness.

  • Own lead management from tradeshows and events, ensuring timely outreach and conversion to enrolled, producing accounts.

  • Provide post-event performance recaps, including lead volume, enrollment results, key learnings, and recommendations for future participation.

  • Develop and maintain a tradeshow performance scorecard that establishes consistent measurement criteria across events, including cost-per-lead, enrollment conversion rate, and practice activation timelines, to support future event ROI decisions.

Cross-Functional Collaboration

  • Collaborate with Product, Product Marketing, Network Development, and other internal stakeholders to improve provider experience and support provider growth objectives.

  • Communicate feedback, operational challenges, and market insights that may influence program enhancements and business decisions.

  • Support integrated campaigns, and process improvement initiatives that enhance provider acquisition, engagement, and retention

What we are looking for:

  • Typically, 2 or more years of related support experience; 1 or more years of management experience.

  • Typically, a bachelor’s degree or global equivalent in related discipline.

  • Good management skills and ability to motivate teams

  • Good verbal and written communication skills and ability to resolve disputes effectively

  • Good presentation and public speaking skills

  • Good decision making, analysis and problem solving skills with ability to multi-task

  • Ability to learn applicable computer systems and other business required competencies

  • Understand financial information that impacts department

  • Ability to plan and coordinate successful projects

  • Communicate effectively with team(s)

What will set you apart:

  • Demonstrated ability to manage and coach a telesales or field sales team against measurable performance targets

  • Direct experience conducting field sales visits and/or representing a company at industry tradeshows or events

  • Strong working knowledge of dental savings plans, provider marketing programs, or dental industry sales a plus

  • Ability to analyze individual and team performance data and translate findings into actionable coaching and improvement plans

  • Experience with lead follow-up and conversion tracking, particularly in a post-event or field sales context

  • Ability to deliver product and sales training to a team in both formal and informal settings

  • Strong time management skills and ability to balance field commitments with day-to-day team management responsibilities

  • Medical and/or dental product knowledge a plus

The posted base range for this position is $55,000-60,000 plus commission. This is the expected range for an employee who is new to the role, to fully proficient in the role. Many factors go into determining employee pay within the posted range including education, prior experience, training, current skills, certifications, location/labor market, internal equity, etc.

What you’ll gain as a #TeamSchein member

A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Henry Schein, Inc.  is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in Delaware, Hawaii, North Dakota, Rhode Island, Vermont, Puerto Rico, and other US territories.

Read the full description